How can I request for cancellation and refund?
For tickets purchased from Cathay Pacific, please process cancellations and refunds via Manage Booking.
For tickets purchased through travel agents, please contact your travel agent.
For redemption tickets, other ticket and ancillary enquiries, please contact our Customer Care.
Can I get a refund from a partially used ticket?
How long will my refund take for booking changes made online?
Where can I seek assistance when I have problems on changing the bookings?
Within what range of time can I cancel a reservation without a penalty?
How long would it take to get the refund if I cancel my fully unused or partially used ticket?