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Global Contact Centres
United States
Flight enquiries:
1 (800) 233-2742
1 (800) 233-2742
24 hours a day, 7 days a week
Hotel and Package enquiries:
1 (833) 556-6403
1 (833) 556-6403
Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST
Sun & Christmas day: Closed
Using a TTY/TDD device (for hearing impaired only):
1 (877) 609-2233 (Toll Free)
1 (877) 609-2233 (Toll Free)
Additional Toll Free numbers:
Asia Miles members: 1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Other countries / regions
- All
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- China - Mainland, Hong Kong, Macao, Taiwan regions
- Africa
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- Middle East
Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week