Request a ticket refund
Please complete this form to request a refund for tickets purchased directly from the Cathay Pacific website or mobile app. Note that your booking must be cancelled before you request a ticket refund.
If you purchased your tickets through a travel agent, please contact your travel agent to request a refund.
Please contact us if you redeemed miles for your ticket.
All fields are required unless marked as optional
We’ve received your ticket refund request.
Your request will be processed within seven business days
Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.