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Contact us and FAQs

In light of the evolving COVID-19 situation, we’re experiencing very high calls volumes and are very sorry that the waiting times are therefore longer than normal. Get the info you're looking for right now by browsing our most frequently asked questions.

Contact us via WhatsApp at +852 2747 2747

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Customer Care

Maldives

Reservations hotline: +960 3009449 +960 3009449
Sun - Thu: 08:00 - 17:00 (Lunch time: 13:00 - 14:00)
Fri: Closed
Sat: 09:00 - 15:00

Baggage and other enquiries


Working hours may vary during the month of Ramadan

Email: mlereservations@cathaypacific.com

Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week

Diamond: 2747 3888
24 hours a day, 7 days a week

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

More details

Asia Miles

Hong Kong SAR

2747 3838

24 hours a day, 7 days a week

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