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What should I do if I lose my Marco Polo Club membership card?

You can order a replacement membership card online for a service fee of USD20 or 2,000 Asia Miles*. Simply log on to your Marco Polo Club account online and click "More Redeem Awards" under “Your Account,” then select "Request a Replacement Membership Card," and follow the instructions accordingly. You should receive your replacement card within two to four weeks.

* Request through other non-online channels: USD50 or 5,000 Asia Miles.