B) Troubleshooting

If your device is not syncing to the Asia Miles by Cathay app, you can try the following:

First, ensure that your device's operating system and the Asia Miles by Cathay app are both up to date.
Next, try to manually trigger a sync of your device

Ensure that data syncing for Google Fit is enabled.

You can do this on your phone by navigating to: Settings > Accounts > Select your Google account being used for Google Fit > Account sync > Google Fit data. From there, you can confirm that data syncing is enabled for Google Fit or enable it if it is disabled.
Manually trigger a sync of your Google Fit device from your Google Fit app. Please refer to this Android Help page for details.

Manually trigger the Asia Miles by Cathay app to check for new Google Fit activity by:

Click on the "watch" icon on top right corner of the Dashboard.

Click on your " Connected" device to check the Last synced time.

Click on the "sync" icon to collect the latest data.