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Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.

Contact us

Global Contact Centres

Hong Kong SAR (China)

Flight enquiries: 2747 3333 2747 3333
24 hours a day, 7 days a week

Hotels and packages#: 2747 3311 2747 3311
07:00 - 21:00, 7 days a week

Baggage Services: 2747 7838 2747 7838
07:00 - 23:30, 7 days a week

Baggage and other enquiries

# Hotel and Package enquiries will be handled by Cathay Holidays Limited

Other countries / regions

Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week

Diamond: 2747 3888
24 hours a day, 7 days a week

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

More details

Asia Miles

Hong Kong SAR

2747 3838

24 hours a day, 7 days a week

More details

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