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    Cathay Pacific
    Troubleshoot

    How do I track challenges in my wellness journey?

    Challenges currently supports data captured from the Apple Health, Fitbit, Strava and Garmin apps only (depending on the type of challenge activity).


    Some things to note:

    1. The challenge completion period will vary based on different challenges and follow Hong Kong time, GMT+8.
    2. You’ll have up to 7 days to sync your activity data with the Asia Miles by Cathay app.
    3. Challenge activity can be tracked by different wearable devices by selecting the activity on your device.


    To sync your challenge activity:

    1. Sync your activity data with the wearable device app.
    2. Your updated activity data will be automatically synced with the Asia Miles by Cathay app and available on the challenge page.
    3. If you find that some activity data is missing in the Asia Miles by Cathay app, tap “See my tracking device or apps” > “Sync data” to sync your activity data again.

    challenge tracking 1        challenge tracking 2

    If you’re having any synchronisation issues, please visit the device’s official website for more details.

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