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The Marco Polo Club and Asia Miles

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How do I claim missing non-airline miles?

To claim missing non-air mileage, simply log on to your account at www.cathaypacific.com and click “Claim Missing Non-Airline Miles” under “Manage Your Miles” to download the Missing Mileage Request Form to complete the required details. Missing mileage must be claimed within six months of the transaction date. You should be able to see the mileage on your statement profile within six to eight weeks if your non-airline activity is eligible for earning miles.