I purchased Economy Essential/Flex fares and reserved my seat in advance free of charge. Is my seat reservation guaranteed?
Your selected seat(s) will remain the same. However, due to operational, safety or security reasons, we may reassign you an alternative seat. Please note you will not be entitled to a full or partial refund of your purchased fare due to a change in your advance seat reservation.
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Can I purchase add-ons, such as advance seat reservations, after purchasing my ticket?
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I purchased Economy Essential/Flex fares but seats in the seat type of my choice are unavailable. Can I get a free refund for my ticket?
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I’d like to reserve my seat in advance, but the other benefits included in the higher fare type are not applicable to my trip. What are my options?
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For early standby, can I take a flight a day earlier than planned?
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Is Upgrade Bid available for all fare types?