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Contact us in Chinese mainland (China)

Please find our local contact information below

Contact us via WeChat

Beijing

Airport Name Beijing Capital International Airport
Address Office address:
28/F, East Tower, Twin Towers, B-12 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China

Office Hours: Mon-Fri 0900-1700

(Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)
Reservations Flight enquiries: 400 888 6628400 888 6628
24 hours a day, 7 days a week

Hotels and packages: 400 831 0063400 831 0063
Mon-Sun 07:00 - 21:00
Baggage Services Beijing Aviation Ground Services, Beijing International Airport, PO Box 6910, China 100621

Office Hours: 0800-2200

Tel: +86 (10) 6455 8027/28
Fax: +86 (10) 6455 8026

Shanghai

Airport Name Shanghai Pudong International Airport
Address Office address:
Room 1605-1607, 1788 Nanjing Xi Road, Shanghai, China

Office Hours: Mon-Fri 0900-1700

(Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)  
Reservations Flight enquiries: 400 888 6628400 888 6628
24 hours a day, 7 days a week

Hotels and packages: 400 831 0063400 831 0063
Mon-Sun 07:00 - 21:00
Baggage Services Shanghai International Airport Co. Ltd (SIAS)
Shanghai Pudong International Airport Terminal 2
Tel: +86 (21) 6834 0600
Fax: +86 (21) 6834 0324