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Refund request form

To refund tickets purchased directly from the Cathay Pacific / Cathay Dragon websites or Cathay Pacific app, please complete the form.

If you purchased your ticket through a travel agent, please contact that travel agent for a refund.

For redemption tickets, please contact Asia Miles.

For other ticket enquiries, please call our Global Contact Centres, or your nearest Cathay Pacific office.

All field are required unless marked as optional.

Requester's information

We will use this information to contact you about your refund request.

Passenger information*

Enter all details exactly as they appear in the passenger's passport.

*Please add all passengers requesting a refund in this section

#passengerSequence# passenger

We’ve received your ticket refund request.

Your request will be processed within seven business days

Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.