If you received an error message regarding a failed insurance application in your flight booking confirmation email or any failure related to your insurance purchase, please contact Chubb's Customer Service:
Tel: 0800 326 744
Email: cx.travel.nz@chubb.com
Monday to Friday from 10:30 am to 7:00 pm (NZST/NZDT) (Closed on Saturday, Sunday and Public Holidays)