Registered accounts
What is the purpose for collecting personal, travel-related data in Registered accounts?
Making your every each step of your journey comfortable is one of our priortities, and your information helps us customise your experience.
We prioritise protecting your information, and we are committed to safeguarding your personal and data privacy. To learn more, please refer to our Customer Privacy Policy and Registered account Terms of Use to learn more.
More about Registered accounts
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What is a Registered account?
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Why am I unable to create a Registered account with the email address provided?
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How do I know if I have successfully created a Registered account?
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Will I receive a membership card with a Registered account?
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How can I sign in to my Registered account?
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Do I need a membership number to access my Registered account?
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I forgot my username. Can I reset it?
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I forgot my password. How can I reset it?
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How is booking, managing, and checking in for a flight different as a Registered account holder?
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How do I link my existing booking to my Registered account?
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How can I change my communication preferences or cancel my newsletter subscription?
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Can I save more than one travel companion in my profile?
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How can I change or delete travel documents in my account?
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Who should I contact for more assistance?