Registered accounts
How can I change my communication preferences or cancel my newsletter subscription?
Sign in to your account and select "Communication preferences” from the menu options located on the left hand side of your profile page to update your subscription preferences.
If you wish to receive offers in a different country or region, you may update the "Preferred country / region of departure" on the bottom of the page.
-
What is a Registered account?
-
What is the purpose for collecting personal, travel-related data in Registered accounts?
-
Why am I unable to create a Registered account with the email address provided?
-
How do I know if I have successfully created a Registered account?
-
Will I receive a membership card with a Registered account?
-
How can I sign in to my Registered account?
-
Do I need a membership number to access my Registered account?
-
I forgot my username. Can I reset it?
-
I forgot my password. How can I reset it?
-
How is booking, managing, and checking in for a flight different as a Registered account holder?
-
How do I link my existing booking to my Registered account?
-
Can I save more than one travel companion in my profile?
-
How can I change or delete travel documents in my account?
-
Who should I contact for more assistance?