Contact us and FAQs
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Customer Care
Japan
Flight enquiries:
0120 203 950
0120 203 950
From overseas and IP telephone:
+81 3 6746 1000
+81 3 6746 1000
Mon-Fri 09:00 – 17:30
Sat, Sun & Public Holiday : Closed
Enquiries in English are available 24 hours a day, 7 days a week
Hotels and packages#:
0120 387 575
0120 387 575
Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday : Closed
# Hotel and Package Enquiries will be handled by Cathay Holidays Japan
Other countries / regions
- All
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week
Diamond: 2747 3888
24 hours a day, 7 days a week
Worldwide toll-free *
Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week
* Depending on your service provider, rates may apply when calling from a mobile phone.
FAQs
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