Contact us and FAQs
LINE is now available, message us for help with your flight bookings, 9am to 5pm from Monday to Friday except public holidays.
Choose a topic below
Contact us
Global Contact Centres
Japan
Flight enquiries:
0120-46-3838
0120-46-3838
From overseas and IP telephone:
+81 3-6746-1000
+81 3-6746-1000
Mon-Fri 09:00 – 17:30
Sat, Sun & Public Holiday : Closed
Enquiries in English are available 24 hours a day, 7 days a week
Hotels and packages#:
0120-886-877
0120-886-877
Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday : Closed
# Hotel and Package Enquiries will be handled by Cathay Pacific Holidays Japan
Other countries / regions
- All
- Argentina
- Australia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Bolivia
- Brazil
- Cambodia
- Canada
- Chile
- Chinese mainland (China)
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Ecuador
- El Salvador
- France
- Germany
- Greece
- Guatemala
- Hong Kong SAR (China)
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Kuwait
- Lebanon
- Madagascar
- Malaysia
- Maldives
- Mexico
- Montenegro
- Myanmar
- Nepal
- Netherlands
- New Caledonia
- New Zealand
- Oman
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Puerto Rico
- Qatar
- Romania
- Russia
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Switzerland
- Taiwan China
- Thailand
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Venezuela
- Vietnam
- China - Mainland, Hong Kong, Macao, Taiwan regions
- Africa
- Americas
- Asia
- Australasia
- Europe
- Middle East
Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week