Optional services and fees

Starting from 01st Jaunary 2017, the new price for the extra legroom seat will be applied permanently.

	From 01 Jan 2017	Asia miles
Long Haul - Flight between Hong Kong and Southwest Pacific, North America, Europe, Africa, Middle East or Indian Subcontinent (Bangladesh, India, Maldives, Nepal, Pakistan and Sri Lanka).	HKD1170 or USD150 (or equivalent in local currency)	30,000
Short Haul - Flight between the destinations not mentioned above, including flights to / from Japan, itineraries originated from Korea as well as flights between New York and Vancouver etc	HKD390 or USD50 (or equivalent in local currency)	10,000

Between Hong Kong and all destinations in Africa, Europe, the Middle East, North America, the South Asia Subcontinent and Southwest Pacific: HKD800/USD100

Other routes: HKD400/USD50

Extra Seat For Personal Comfort or Medical Reason	The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat.
Cabin Bulky Baggage (for musical instruments, diplomatic bags and, applicable to Cathay Dragon only, religious idol)	The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat.
Stretcher	Cathay Pacific - charge to 8 seats of applicable adult normal economy oneway fare  Cathay Dragon - charge to 6 seats of applicable adult normal economy oneway fare
Cake	HKD300 (or equivalent in local currency)
Animal in hold	Weight System (all the locations except the Americas): Charge excess baggage rates; Piece System (for Central, North and South Americas): Twice of normal excess baggage charge per container and animal. For details, refer to Check-In Baggage.
Applying Electronic Travel Authority (ETA) for travel to Australia	EUR40 or USD50 (or equivalent in local currency) per person per request A) Reservations & Ticketing Office - HKD400 B) HK International Airport Office - HKD400
Booking and Ticketing Service Fee (for non-Cathay Pacific and non-Cathay Dragon tickets)	USD39 (or equivalent in local currency) per person per transaction EXCEPTION: Transaction in Hong Kong - HKD300
Lost Ticket Charge	GBP35 or HKD400 or USD50 (or equivalent in local currency)
Prepaid Ticket Advice Charge	Beginning at USD10 up to USD110, subject to country. Please refer to Prepaid Ticket Advice (PTA) Charges table.

For Hong Kong

• HKD250 per ticket per transaction - Cathay Pacific / Cathay Dragon Administration Fee (Refund for Hong Kong)

Acceptance of any bag over 32kg or over 203cm is subject to prior approval and notification upon booking/reservation.

Overweight items must be repacked or split into lighter units during check-in otherwise they will not be accepted for carriage. Exception: Sporting equipment, musical instruments, pets as baggage, mobility aids, medical equipment and diplomatic baggage.

Extra charge by weight – for all countries except the Americas, and point-to-point flights between Hong Kong and New Zealand*

Charge for baggage in excess of the free baggage allowance is calculated per kilogram (2.2 lbs) on a zone basis as listed below.

Per kg	To Hong Kong	To Zone 1	To Zone 2	To Zone 3	To Zone 4
From Hong Kong	-	USD 10	USD 15	USD 20	USD 35
From Zone 1	USD 10	USD 12	USD 15	USD 25	USD 35
From Zone 2	USD 15	USD 15	USD 30	USD 32	USD 35
From Zone 3	USD 20	USD 25	USD 32	USD 35	USD 60
From Zone 4	USD 35	USD 35	USD 35	USD 60	USD 60

If your bags are within the weight allowance, but you have an extra piece, you can work out how much your extra bag charge will be per piece.

Per piece	To Hong Kong	To Zone 1	To Zone 2	To Zone 3	To Zone 4
From Hong Kong	-	USD 30	USD 30	USD 30	USD 60
From Zone 1	USD 30	USD 30	USD 30	USD 30	USD 60
From Zone 2	USD 30	USD 30	USD 30	USD 30	USD 60
From Zone 3	USD 30	USD 30	USD 30	USD 30	USD 60
From Zone 4	USD 60	USD 60	USD 60	USD 60	USD 60

Extra charge per piece – to and from the Americas

Charge for baggage in excess of the free baggage allowance is calculated by piece at the applicable extra baggage charge on a zone basis listed as below.

Per piece	To Zone 1	To Zone 2	To Zone 3	To Zone 4	To Zone 5	To Zone 6
From Zone 1	-	-	-	-	US$150	US$180
From Zone 2	-	-	-	-	US$170	US$200
From Zone 3	-	-	-	-	US$190	US$210
From Zone 4	-	-	-	-	US$200	US$230
From Zone 5	US$150	US$170	US$190	US$200	US$100	-
From Zone 6	US$180	US$200	US$210	US$230	-	-

An additional fee will be charged for any checked baggage to and from the Americas that is heavier or larger than the stated free baggage allowance.

 

Class of travel	Weight/Dimension	Additional charge
Premium Economy class	For the baggage (including the piece in free baggage allowance) over 25kg (55lbs) and up to 32kg (70lbs).	USD100 per piece
Economy class	For the baggage (including the piece in free baggage allowance) over 23kg (50lbs) and up to 32kg (70lbs).	USD100 per piece
All classes	For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in).	USD100 per piece
All classes	For the baggage (including the piece in Free Baggage Allowance) over 32kg (70lbs) or over 203cm (80in). (Prior notification is required upon booking/reservation, and approval needs to be granted by us)	4 times of extra baggage charge per piece

Extra charge per piece – for point-to-point flights between Hong Kong and New Zealand*

*For travel of first sector on/after 31 January 2013 with non-stop flights between Hong Kong and Auckland without extra sectors (wholly within Hong Kong and New Zealand), on Cathay Pacific Airways or Air New Zealand only.

 

Piece	Up to 23kg (50lbs) and 158cm(62in) per piece
First piece	NZD200 / HKD1300
Second piece	NZD250 / HKD1700
Third+ (per piece)	NZD350 / HKD2200

 

An additional fee will be charged for any checked baggage on a point-to-point flight between Hong Kong and New Zealand* that is heavier or larger than the stated free baggage allowance.

Weight/Dimension	Additional charge
For the baggage (including the piece in Free Baggage Allowance) over 23kg (50lbs) and up to 32kg (70lbs).	NZD200 / HKD1300 per piece
For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in).	NZD200 / HKD1300 per piece

*For travel of first sector on/after 31 January 2013 with non-stop flights between Hong Kong and Auckland without extra sectors (wholly within Hong Kong and New Zealand), on Cathay Pacific Airways or Air New Zealand only.  

Free baggage allowance and Extra Baggage Charges on itineraries involving other airlines

In compliance with the new baggage policy issued by the Ifnternational Air Transport Association (IATA), free baggage allowance and extra baggage charges for tickets issued on or after 1 April 2011 which involve one or more flights provided by other airlines (excluding Cathay Dragon and Cathay Pacific) will be based on a new method. Please contact your travel agent or local reservations office for more details.

 

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Note:

Zone 1 :	Within Australia, within Malaysia, between Taiwan and Japan/Korea, between Thailand and Singapore, between UAE and Bahrain
	China, Taiwan, Cambodia, Malaysia, Philippines, Thailand, Vietnam, Indonesia, Singapore, Myanmar, Korea, Japan, Russia (in Asia)
Zone 2:	Maldives, Bangladesh, India, Nepal, Sri Lanka
Zone 3:	Bahrain, Saudi Arabia, UAE
Zone 4:	France, Germany, Italy, Netherlands, UK, Spain, Switzerland, South Africa, Australia, New Zealand, Fuji
Zone 5 :	USA, Canada
Zone 6:	Central and South America

Please refer to the table below when redeeming allowance with Asia Miles.

When travelling on Cathay Pacific or Cathay Dragon, you can save on extra baggage costs by redeeming your Asia Miles for extra baggage allowance. The number of Asia Miles required depends on your travel distance.

Zone (Zone distance in miles)	S (0-600)	A (601-1,200)	B (1,201-2,500)	C (2,501-5,000)	D (5,001-7,500)	E (7,501-10,000)	F (10,001+)
Asia Miles per 5kg (11lbs)#	2,500	3,500	4,500	6,000	9,000	10,500	12,000
Asia Miles per bag*	8,000	10,000	12,000	16,000	24,000	28,000	32,000
Asia Miles per oversize bag^	12,000

 

Note: Extra baggage redemption is not available on flights operated by Cathay Dragon to/from Kathmandu.
# Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/Cathay Dragon connections) but excludes journeys with any flight sector to, from or via the Americas (Extra charge by weight). 
* Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/Cathay Dragon connections) for journeys which include any flight sector to, from or via the Americas (Extra charge by weight). 
^ Applicable to journeys which include any flight sector to, from or via Americas, for bag that is heavier or larger than the stated free baggage allowance, over 23kg (50lbs) and up to 32kg (70lbs) for Economy class, or over 158cm (62in) and up to 203cm (80in) for All Classes.

You can find out the mileage distance of your flight by making use of Airline Earn Calculator

How to redeem your extra baggage allowance

For flights departing from Hong Kong:

• Cathay Pacific: Please go to our service desk at Aisle B, Departures Hall, Terminal 1 of Hong Kong International Airport; or
• Contact our service hotline at least 10 working days before your scheduled flight departure date.
• To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.

For flights departing from all other cities:

• Contact our service hotline at least 10 working days before your scheduled flight departure date.
• To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.

Terms and conditions

1. Award zones are based on one-way distance per flight sector basis.
2. Extra baggage allowance redemption is available on a per flight sector basis on all Cathay Pacific / Cathay Dragon marketed and operated flights unless otherwise stated, and is subject as always to availability and loading.
3. Joint venture and code-share flights are excluded.
4. Each member can redeem a maximum of 100kg of baggage (for all destinations except for journeys which include any flight sector to/from Americas) or 2 pieces (for journeys which include any flight sector to/from Americas) of baggage per redemption per flight sector.
5. Cathay Pacific extra baggage redemption is not valid for use on Cathay Dragon, or vice versa.
6. Same redemption rate for all classes of travel and for all members unless otherwise stated.
7. Award is only available on journeys where the first sector is a Cathay Pacific/Cathay Dragon flight.
8. Normal redemption rules apply unless otherwise stated.
9. Redemption has no cash value and therefore cannot be refunded.
10. Asia Miles for unused baggage allowance are not refundable or transferable.
11. Vouchers are valid for one month from date of issue, but only for travel on the original itinerary.
12. Other Asia Miles terms and conditions apply.

Sporting equipment is subject to the applicable standard excess baggage charges if in excess of your standard free baggage allowance.

Click here to view the details of extra baggage charge.

For travel of first sector on/after 31 January 2013 with non-stop flights between Hong Kong and Auckland without extra sectors (wholly within Hong Kong and New Zealand) on Cathay Pacific Airways or Air New Zealand: 

• Handling fee for firearms: NZD200/HKD1300 per piece

Except service dogs, no pet or animal of any description will be permitted in our passenger cabin. Pets such as dogs, cats and birds will be crated and transported in the cargo compartment. Please check with the local government office for all documentation required (i.e. health certificates and travel permits) if you plan to fly with your pet.

Prior notification is required upon booking/reservation.

There is no free baggage allowance for pets. Baggage charges would be levied for all pets as follows:

Weight system - for all locations except the Americas

Baggage charges for carriage of an accompanied pet will be assessed on the basis of the total weight of the pet and its container with zone they are travelling within.

Per kg	To Hong Kong	To Zone 1	To Zone 2	To Zone 3	To Zone 4
From Hong Kong	-	USD 10	USD 15	USD 20	USD 35
From Zone 1	USD 10	USD 12	USD 15	USD 25	USD 35
From Zone 2	USD 15	USD 15	USD 30	USD 32	USD 35
From Zone 3	USD 20	USD 25	USD 32	USD 35	USD 60
From Zone 4	USD 35	USD 35	USD 35	USD 60	USD 60

Piece system - for Central, North and South Americas

Baggage charges for carriage of an accompanied pet will be assessed on the basis of total weight and size of the pet and its container.

Charges for total weight and size of the pet and its container within 23kg (50lbs) and 158 cm (62in):

Per piece	To Zone 1	To Zone 2	To Zone 3	To Zone 4	To Zone 5	To Zone 6
From Zone 1	-	-	-	-	US$300	US$360
From Zone 2	-	-	-	-	US$340	US$400
From Zone 3	-	-	-	-	US$380	US$420
From Zone 4	-	-	-	-	US$400	US$460
From Zone 5	US$300	US$340	US$380	US$400	US$200	-
From Zone 6	US$360	US$400	US$420	US$460	-	-

 

If the total weight/size of the pet and its container heavier than 23kg (50lbs) or larger than 158cm (62in), the passenger may be charged additional fee.

Total weight and size of the pet and its container	Additional charge
Overweight up to 32kg (70lbs), but below 158cm (62in)	USD100 per piece
Oversize up to 203cm (80in), but below 23kg (50lbs)	USD100 per piece
Up to 32kg (70lbs) and 203cm (80in)	USD200 per piece
Over 32kg (70lbs) and/or 203cm (80in)	2 times of the charge per piece

 

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Note:

Zone 1 :	Within Australia, within Malaysia, between Taiwan and Japan/Korea, between Thailand and Singapore, between UAE and Bahrain
	China, Taiwan, Cambodia, Malaysia, Philippines, Thailand, Vietnam, Indonesia, Singapore, Myanmar, Korea, Japan, Russia (in Asia)
Zone 2:	Maldives, Bangladesh, India, Nepal, Sri Lanka
Zone 3:	Bahrain, Saudi Arabia, UAE
Zone 4:	France, Germany, Italy, Netherlands, UK, Spain, Switzerland, South Africa, Australia, New Zealand, Fuji
Zone 5 :	USA, Canada
Zone 6:	Central and South America

 

Mobility Aid is defined as an assistive device that is used by individuals with mobility impairments such as cane and walker, crutch and wheelchair.

Assistive Device is defined as any piece of equipment that assists a passenger with a disability to cope with the effects of his or her disability. Such devices are intended to assist a passenger with a disability to hear, see, communicate, manoeuvre or perform other functions of daily life and may include medical devices and medications. Equipment used by a service animal (e.g. hamess, leash, vest) in conjunction with its work as a service animal is also an assistive device. However food is not equipment and therefore when tendered as carry on or check baggage, the standard size, weight, and baggage allowance limits may apply.

Mobility aids and assistive devices that are carried by the passenger can be accepted without charge as specified in the table below in addition to the baggage allowance, provided that the equipment is necessary for the journey.

 

From/To Destinations in the US

• No limit on assistive devices and mobility aids in addition to the free baggage allowance

Other Destinations

• One assistive device and two pieces of mobility aids per passenger in addition to the free baggage allowance.

For the passenger travelling on two or more sectors e.g. Manila - Hong Kong - Los Angeles where there are different baggage policies for mobility aids and assistive devices, the most generous policy shall apply to all sectors.

The major change under this new rule Baggage Provisions Selection Criteria (Resolution 302) is to switch from following the baggage travel allowance and charges set and agreed on by the industry to following the allowance and charges of the Most Significant Carrier (MSC) in multi-carrier journeys. In addition, journeys originating from or with the furthest point being in the United States will be subject to another definition of MSC.

Most Significant Carrier (MSC) is:

The first carrier crossing the IATA Tariff Area (for travel across one Tariff Area).

Example:

Sector	IATA Tariff Area	Carrier
Sydney - Hong Kong (no stop-over)	Tariff Area 3 to Tariff Area 3	Qantas
Hong Kong - London	Tariff Area 3 to Tariff Area 2	Cathay Pacific

Cathay Pacific is the Most Significant Carrier.

      OR

The first carrier crossing the IATA Sub-area (for travel within a Tariff Area).

Example:

Sector	IATA Sub Area	Carrier
Sydney - Singapore (no stop-over)	Southwest Pacific to Southeast Asia	Qantas
Singapore - Hong Kong	Southeast Asia to Southeast Asia	Cathay Pacific

Qantas is the Most Significant Carrier.

      OR

The first carrier flying an international sector (for travel within a Sub Area).

Example:

Sector	Carrier
Phuket - Bangkok (no stop-over)	Thai Airways
Bangkok - Hong Kong	Cathay Pacific

Cathay Pacific is the Most Significant Carrier.

Example:

Sector	Carrier
Singapore - Bangkok (no stop-over)	Singapore Airlines
Bangkok - Hong Kong	Cathay Pacific

Singapore Airlines is the Most Significant Carrier.

IATA has divided the world into three Tariff Areas but within a Tariff Area there are a few sub areas:

IATA Tariff Areas	Sub areas
North America, Central and South America, Hawaii	USA, Canada, Mexico
	Caribbean
	Central America
	South America
Europe, Middle East	Europe
	Middle East
	Africa
Asia, Guam, Southwest Pacific	Japan, Korea
	Southeast Asia
	South Asian Subcontinent
	Southwest Pacific

For journeys originating from or with the furthest point being in the United States, exceptions imposed by the Department of Transportation of the US Government will be in place.

For instance:

Boston - Los Angeles - Hong Kong - Los Angeles - Boston	Exception applies
Hong Kong - Vancouver - New York City - Hong Kong	Exception applies
Hong Kong - Los Angeles - Toronto - Hong Kong	Exception does NOT apply

If the exception applies:

1. The MSC must be the Marketing Carrier for codeshare flights.
   Example: Los Angeles - Hong Kong travel with tickets bought from American Airlines but the flight is operated by Cathay Pacific.
   American Airlines is the Most Significant Carrier.
2. The whole journey should be taken into account when determining the MSC even if the traveller checks out their baggage at one point during the journey.