Optional services and fees
Other airlines
Cathay Pacific and Cathay Dragon codeshare flights operated by other airlines may have optional service fees that are different from Cathay Pacific and Cathay Dragon's fees. For details, please visit the operating carrier's website.
Japan Airlines (English, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific / Japanese, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific)
LAN Airlines (English, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific / Spanish, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific)
Cathay Pacific and Cathay Dragon optional services and fees
For any itinerary involving a sector to, from and within the US, if you change your itinerary after purchasing any of the optional services (as listed), you will need to re-purchase the service, at the then-current prices, for the new itinerary.
Starting from 02nd Jaunary 2018, the new price for the extra legroom seat will be applied permanently. For more information, please visit our Reserve your seat page.
| From 02 Jan 2018 | Asia miles | |
|---|---|---|
| Long Haul - Flight between Hong Kong SAR and Southwest Pacific, North America, Europe, Africa, Middle East or Indian Subcontinent (Bangladesh, India, Maldives, Nepal, Pakistan and Sri Lanka). | From HKD1170 or USD150*^ (or equivalent in local currency) | From 30,000 |
| Short Haul - Flight between the destinations not mentioned above, including flights to / from Japan, itineraries originated from Korea as well as flights between New York and Vancouver etc | From HKD390 or USD50*^ (or equivalent in local currency) | From 10,000 |
*Charge is paid in HKD (first sector departing from Hong Kong SAR) or equivalent in local currency (first sector departing from other destinations) by the exchange rate for USD at the point of sale, and is subject to currency fluctuation.
^ Please note that the extra-legroom charge may vary depending on the ticket type.
We are progressively rolling out 'Reserve your seat' for purchase in Economy class across our routes on Cathay Pacific and Cathay Dragon operated flights. Seat reservations for lower fare Economy bookings can be made for an additional charge of HKD300 or the local equivalent of USD39 up to 48 hours before departure. For more information, please visit our Reserve your seat page.
Acceptance of any bag over 32kg or over 203cm is subject to prior approval and notification upon booking/reservation.
Overweight items must be repacked or split into lighter units during check-in otherwise they will not be accepted for carriage. Exception: Sporting equipment, musical instruments, pets as baggage, mobility aids, medical equipment and diplomatic baggage.
Extra charge by weight – for all countries except the Americas, and point-to-point flights between Hong Kong SAR and New Zealand*
Charge for baggage in excess of the free baggage allowance is calculated per kilogram (2.2 lbs) on a zone basis as listed below.
| Per kg | From/to Hong Kong SAR | From/to Zone 1 | From/to Zone 2 | From/to Zone 3 | From/to Zone 4 |
|---|---|---|---|---|---|
| From/to Hong Kong SAR | - | USD 10 | USD 15 | USD 20 | USD 35 |
| From/to Zone 1 | USD 10 | USD 12 | USD 15 | USD 25 | USD 35 |
| From/to Zone 2 | USD 15 | USD 15 | USD 30 | USD 32 | USD 35 |
| From/to Zone 3 | USD 20 | USD 25 | USD 32 | USD 35 | USD 60 |
| From/to Zone 4 | USD 35 | USD 35 | USD 35 | USD 60 | USD 60 |
If your bags are within the weight allowance, but you have an extra piece, you can work out how much your extra bag charge will be per piece.
| Per piece | From/to Hong Kong SAR | From/to Zone 1 | From/to Zone 2 | From/to Zone 3 | From/to Zone 4 |
|---|---|---|---|---|---|
| From/to Hong Kong SAR | - | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 1 | USD 30 | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 2 | USD 30 | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 3 | USD 30 | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 4 | USD 60 | USD 60 | USD 60 | USD 60 | USD 60 |
Extra charge per piece – to and from the Americas
Charge for baggage in excess of the free baggage allowance is calculated by piece at the applicable extra baggage charge on a zone basis listed as below.
| Per piece | From/to Hong Kong SAR | From/to Zone 5 USA, Canada | From/to Zone 6 Central and South Americas |
|---|---|---|---|
| From/to Hong Kong SAR | - | USD 150 | USD 180 |
| From/to Zone 1 | - | USD 150 | USD 180 |
| From/to Zone 2 | - | USD 170 | USD 200 |
| From/to Zone 3 | - | USD 190 | USD 210 |
| From/to Zone 4 | - | USD 200 | USD 230 |
| From/to Zone 5 | USD 150 | USD 100 | - |
| From/to Zone 6 | USD 180 | - | - |
An additional fee will be charged for any checked baggage to and from the Americas that is heavier or larger than the stated free baggage allowance.
| Class of travel | Weight/Dimension | Additional charge |
|---|---|---|
| Premium Economy class | For the baggage (including the piece in free baggage allowance) over 25kg (55lbs) and up to 32kg (70lbs). | USD100 per piece |
| Economy class | For the baggage (including the piece in free baggage allowance) over 23kg (50lbs) and up to 32kg (70lbs). | USD100 per piece |
| All classes | For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in). | USD100 per piece |
| All classes | For the baggage (including the piece in Free Baggage Allowance) over 32kg (70lbs) or over 203cm (80in). (Prior notification is required upon booking/reservation, and approval needs to be granted by us) |
4 times of extra baggage charge per piece |
Extra charge per piece – for point-to-point flights between Hong Kong SAR and New Zealand*
*For non-stop flights between Hong Kong SAR and Auckland without extra sectors (wholly within Hong Kong SAR and New Zealand), on Cathay Pacific Airways or Air New Zealand only.
| Piece | Up to 23kg (50lbs) and 158cm(62in) per piece |
|---|---|
| First piece | NZD200 / HKD1300 |
| Second piece | NZD250 / HKD1700 |
| Third+ (per piece) | NZD350 / HKD2200 |
An additional fee will be charged for any checked baggage on a point-to-point flight between Hong Kong SAR and New Zealand* that is heavier or larger than the stated free baggage allowance.
| Weight/Dimension | Additional charge |
|---|---|
| For the baggage (including the piece in Free Baggage Allowance) over 23kg (50lbs) and up to 32kg (70lbs). | NZD200 / HKD1300 per piece |
| For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in). | NZD200 / HKD1300 per piece |
*For non-stop flights between Hong Kong SAR and Auckland without extra sectors (wholly within Hong Kong SAR and New Zealand), on Cathay Pacific Airways or Air New Zealand only.
Free baggage allowance and Extra Baggage Charges on itineraries involving other airlines
In compliance with the new baggage policy issued by the Ifnternational Air Transport Association (IATA), free baggage allowance and extra baggage charges for tickets issued on or after 1 April 2011 which involve one or more flights provided by other airlines (excluding Cathay Dragon and Cathay Pacific) will be based on a new method. Please contact your travel agent or local reservations office for more details.
| Zones | Countries / Regions |
|---|---|
| Zone 1: | Within Australia; within Malaysia; between Taiwan China and Japan/South Korea; between Thailand and Singapore; between United Arab Emirates and Bahrain |
| Mainland China, Macao SAR, Taiwan China, Japan, Kazakhstan, Mongolia, Russia (in Asia), South Korea, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam | |
| Zone 2: | Bangladesh, India, Maldives, Nepal, Sri Lanka |
| Zone 3: | Bahrain, Israel, Qatar, Saudi Arabia, United Arab Emirates |
| Zone 4: | Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, South Africa, Australia, Fiji, New Zealand |
| Zone 5: | Canada, Mexico, United States |
| Zone 6: | Brazil, Chile, Peru |
Acceptance of any bag over 32kg or over 203cm is subject to prior approval and notification upon booking/reservation.
Overweight items must be repacked or split into lighter units during check-in otherwise they will not be accepted for carriage. Exception: Sporting equipment, musical instruments, pets as baggage, mobility aids, medical equipment and diplomatic baggage.
Extra charge by weight – for all countries except the Americas, and point-to-point flights between Hong Kong SAR and New Zealand*
Charge for baggage in excess of the free baggage allowance is calculated per kilogram (2.2 lbs) on a zone basis as listed below.
| Per kg | From/to Hong Kong SAR | From/to Zone 1 | From/to Zone 2 | From/to Zone 3 | From/to Zone 4 |
|---|---|---|---|---|---|
| From/to Hong Kong SAR | - | USD 12 | USD 17 | USD 22 | USD 40 |
| From/to Zone 1 | USD 12 | USD 13 | USD 17 | USD 28 | USD 40 |
| From/to Zone 2 | USD 17 | USD 17 | USD 33 | USD 35 | USD 40 |
| From/to Zone 3 | USD 22 | USD 28 | USD 35 | USD 40 | USD 60 |
| From/to Zone 4 | USD 40 | USD 40 | USD 40 | USD 60 | USD 60 |
If your bags are within the weight allowance, but you have an extra piece, you can work out how much your extra bag charge will be per piece.
| Per piece | From/to Hong Kong SAR | From/to Zone 1 | From/to Zone 2 | From/to Zone 3 | From/to Zone 4 |
|---|---|---|---|---|---|
| From/to Hong Kong SAR | - | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 1 | USD 30 | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 2 | USD 30 | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 3 | USD 30 | USD 30 | USD 30 | USD 30 | USD 60 |
| From/to Zone 4 | USD 60 | USD 60 | USD 60 | USD 60 | USD 60 |
Extra charge per piece – to and from the Americas
Charge for baggage in excess of the free baggage allowance is calculated by piece at the applicable extra baggage charge on a zone basis listed as below.
| Per piece | From/to Hong Kong SAR | From/to Zone 5 USA, Canada | From/to Zone 6 Central and South Americas |
|---|---|---|---|
| From/to Hong Kong SAR | - | USD 200 | USD 230 |
| From/to Zone 1 | - | USD 200 | USD 230 |
| From/to Zone 2 | - | USD 220 | USD 250 |
| From/to Zone 3 | - | USD 240 | USD 260 |
| From/to Zone 4 | - | USD 250 | USD 280 |
| From/to Zone 5 | USD 200 | USD 150 | - |
| From/to Zone 6 | USD 230 | - | - |
An additional fee will be charged for any checked baggage to and from the Americas that is heavier or larger than the stated free baggage allowance.
| Class of travel | Weight/Dimension | Additional charge |
|---|---|---|
| Premium Economy class | For the baggage (including the piece in free baggage allowance) over 25kg (55lbs) and up to 32kg (70lbs). | USD150 per piece |
| Economy class | For the baggage (including the piece in free baggage allowance) over 23kg (50lbs) and up to 32kg (70lbs). | USD150 per piece |
| All classes | For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in). | USD150 per piece |
| All classes | For the baggage (including the piece in Free Baggage Allowance) over 32kg (70lbs) or over 203cm (80in). (Prior notification is required upon booking/reservation, and approval needs to be granted by us) |
4 times of extra baggage charge per piece |
Extra charge per piece – for point-to-point flights between Hong Kong SAR and New Zealand*
*For non-stop flights between Hong Kong SAR and Auckland without extra sectors (wholly within Hong Kong SAR and New Zealand), on Cathay Pacific Airways or Air New Zealand only.
| Piece | Up to 23kg (50lbs) and 158cm(62in) per piece |
|---|---|
| First piece | NZD200 / HKD1300 |
| Second piece | NZD250 / HKD1700 |
| Third+ (per piece) | NZD350 / HKD2200 |
An additional fee will be charged for any checked baggage on a point-to-point flight between Hong Kong SAR and New Zealand* that is heavier or larger than the stated free baggage allowance.
| Weight/Dimension | Additional charge |
|---|---|
| For the baggage (including the piece in Free Baggage Allowance) over 23kg (50lbs) and up to 32kg (70lbs). | NZD200 / HKD1300 per piece |
| For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in). | NZD200 / HKD1300 per piece |
*For non-stop flights between Hong Kong SAR and Auckland without extra sectors (wholly within Hong Kong SAR and New Zealand), on Cathay Pacific Airways or Air New Zealand only.
Free baggage allowance and Extra Baggage Charges on itineraries involving other airlines
In compliance with the new baggage policy issued by the Ifnternational Air Transport Association (IATA), free baggage allowance and extra baggage charges for tickets issued on or after 1 April 2011 which involve one or more flights provided by other airlines (excluding Cathay Dragon and Cathay Pacific) will be based on a new method. Please contact your travel agent or local reservations office for more details.
| Zones | Countries / Regions |
|---|---|
| Zone 1: | Within Australia; within Malaysia; between Taiwan and Japan/South Korea; between Thailand and Singapore; between United Arab Emirates and Bahrain |
| Mainland China, Macao SAR, Taiwan China, Japan, Kazakhstan, Mongolia, Russia (in Asia), South Korea, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam | |
| Zone 2: | Bangladesh, India, Maldives, Nepal, Sri Lanka |
| Zone 3: | Bahrain, Israel, Qatar, Saudi Arabia, United Arab Emirates |
| Zone 4: | Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, South Africa, Australia, Fiji, New Zealand |
| Zone 5: | Canada, Mexico, United States |
| Zone 6: | Brazil, Chile, Peru |
Please refer to the table below when redeeming allowance with Asia Miles.
When travelling on Cathay Pacific or Cathay Dragon, you can save on extra baggage costs by redeeming your Asia Miles for extra baggage allowance. The number of Asia Miles required depends on your travel distance.
| Zone (Zone distance in miles) |
S (0-600) |
A (601-1,200) |
B (1,201-2,500) |
C (2,501-5,000) |
D (5,001-7,500) |
E (7,501-10,000) |
F (10,001+) |
|---|---|---|---|---|---|---|---|
| Asia Miles per 5kg (11lbs)# | 2,500 | 3,500 | 4,500 | 6,000 | 9,000 | 10,500 | 12,000 |
| Asia Miles per bag* | 8,000 | 10,000 | 12,000 | 16,000 | 24,000 | 28,000 | 32,000 |
| Asia Miles per oversize bag^ | 12,000 | ||||||
Note: Extra baggage redemption is not available on flights operated by Cathay Dragon to/from Kathmandu.
# Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/Cathay Dragon connections) but excludes journeys with any flight sector to, from or via the Americas (Extra charge by weight).
* Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/Cathay Dragon connections) for journeys which include any flight sector to, from or via the Americas (Extra charge by weight).
^ Applicable to journeys which include any flight sector to, from or via Americas, for bag that is heavier or larger than the stated free baggage allowance, over 23kg (50lbs) and up to 32kg (70lbs) for Economy class, or over 158cm (62in) and up to 203cm (80in) for All Classes.
You can find out the mileage distance of your flight by making use of Airline Earn Calculator
How to redeem your extra baggage allowance
For flights departing from Hong Kong SAR:
- Cathay Pacific: Please go to our service desk at Aisle B, Departures Hall, Terminal 1 of Hong Kong International Airport; or
- Contact our service hotline at least 10 working days before your scheduled flight departure date.
- To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.
For flights departing from all other cities:
- Contact our service hotline at least 10 working days before your scheduled flight departure date.
- To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.
Terms and conditions
- Award zones are based on one-way distance per flight sector basis.
- Extra baggage allowance redemption is available on a per flight sector basis on all Cathay Pacific / Cathay Dragon marketed and operated flights unless otherwise stated, and is subject as always to availability and loading.
- Joint venture and code-share flights are excluded.
- Each member can redeem a maximum of 100kg of baggage (for all destinations except for journeys which include any flight sector to/from Americas) or 2 pieces (for journeys which include any flight sector to/from Americas) of baggage per redemption per flight sector.
- Cathay Pacific extra baggage redemption is not valid for use on Cathay Dragon, or vice versa.
- Same redemption rate for all classes of travel and for all members unless otherwise stated.
- Award is only available on journeys where the first sector is a Cathay Pacific/Cathay Dragon flight.
- Normal redemption rules apply unless otherwise stated.
- Redemption has no cash value and therefore cannot be refunded.
- Asia Miles for unused baggage allowance are not refundable or transferable.
- Vouchers are valid for one month from date of issue, but only for travel on the original itinerary.
- Other Asia Miles terms and conditions apply.
Sporting equipment is subject to the applicable standard excess baggage charges if in excess of your standard free baggage allowance.
Click here to view the details of extra baggage charge.
For non-stop flights between Hong Kong SAR and Auckland without extra sectors (wholly within Hong Kong SAR and New Zealand) on Cathay Pacific Airways or Air New Zealand:
- Handling fee for firearms: NZD200/HKD1300 per piece
Except service dogs, no pet or animal of any description will be permitted in our passenger cabin. Pets such as dogs, cats and birds will be crated and transported in the cargo compartment. Please check with the local government office for all documentation required (i.e. health certificates and travel permits) if you plan to fly with your pet.
Prior notification is required upon booking/reservation.
There is no free baggage allowance for pets. Baggage charges would be levied for all pets as follows:
Weight system - for all locations except the Americas
Baggage charges for carriage of an accompanied pet will be assessed on the basis of the total weight of the pet and its container with zone they are travelling within.
| Per kg | To Hong Kong SAR | To Zone 1 | To Zone 2 | To Zone 3 | To Zone 4 |
|---|---|---|---|---|---|
| From Hong Kong SAR | Not applicable | USD 10 | USD 15 | USD 20 | USD 35 |
| From Zone 1 | USD 10 | USD 12 | USD 15 | USD 25 | USD 35 |
| From Zone 2 | USD 15 | USD 15 | USD 30 | USD 32 | USD 35 |
| From Zone 3 |
USD 20 | USD 25 | USD 32 | USD 35 | USD 60 |
| From Zone 4 | USD 35 | USD 35 | USD 35 | USD 60 | USD 60 |
Piece system - for Central, North and South Americas
Baggage charges for carriage of an accompanied pet will be assessed on the basis of total weight and size of the pet and its container.
Charges for total weight and size of the pet and its container within 23kg (50lbs) and 158 cm (62in):
| Per piece | To Zone 1* | To Zone 2 | To Zone 3 | To Zone 4 | To Zone 5 | To Zone 6 |
|---|---|---|---|---|---|---|
| From Zone 1* | Not applicable | Not applicable | Not applicable | Not applicable | USD300 | USD360 |
| From Zone 2 | Not applicable | Not applicable | Not applicable | Not applicable | USD340 | USD400 |
| From Zone 3 | Not applicable | Not applicable | Not applicable | Not applicable | USD380 | USD420 |
| From Zone 4 | Not applicable | Not applicable | Not applicable | Not applicable | USD400 | USD460 |
| From Zone 5 | Refer to note1 | USD200 | - | |||
| From Zone 6 | - | - | ||||
Note 1: There is an aircraft change for pets travelling to or transiting in Hong Kong SAR from these zones. Therefore, pets must be carried through cargo. Please contact local cargo office for more information.
If the total weight/size of the pet and its container heavier than 23kg (50lbs) or larger than 158cm (62in), the passenger may be charged additional fee.
| Total weight and size of the pet and its container | Additional charge |
|---|---|
| Overweight up to 32kg (70lbs), but below 158cm (62in) | USD100 per piece |
| Oversize up to 203cm (80in), but below 23kg (50lbs) | USD100 per piece |
| Up to 32kg (70lbs) and 203cm (80in) | USD200 per piece |
If the total weight of the pet and its container exceeds 32kg (70lbs) and/or the total dimension exceeds 203cm (80 in), four times of the excess baggage charge per piece.
| Zones | Countries / Regions |
|---|---|
| Zone 1: | Within Australia; within Malaysia; between Taiwan China and Japan/South Korea; between Thailand and Singapore; between United Arab Emirates and Bahrain |
| Mainland China, Macao SAR, Taiwan China, Japan, Kazakhstan, Mongolia, Russia (in Asia), South Korea, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam | |
| Zone 2: | Bangladesh, India, Maldives, Nepal, Sri Lanka |
| Zone 3: | Bahrain, Israel, Qatar, Saudi Arabia, United Arab Emirates |
| Zone 4: | Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, South Africa, Australia, Fiji, New Zealand |
| Zone 5: | Canada, Mexico, United States |
| Zone 6: | Brazil, Chile, Peru |
Except service dogs, no pet or animal of any description will be permitted in our passenger cabin. Pets such as dogs, cats and birds will be crated and transported in the cargo compartment. Please check with the local government office for all documentation required (i.e. health certificates and travel permits) if you plan to fly with your pet.
Prior notification is required upon booking/reservation.
There is no free baggage allowance for pets. Baggage charges would be levied for all pets as follows:
Weight system - for all locations except the Americas
Baggage charges for carriage of an accompanied pet will be assessed on the basis of the total weight of the pet and its container with zone they are travelling within.
| Per kg | To Hong Kong SAR | To Zone 1 | To Zone 2 | To Zone 3 | To Zone 4 |
|---|---|---|---|---|---|
| From Hong Kong SAR | - | USD 12 | USD 17 | USD 22 | USD 40 |
| From Zone 1 | USD 12 | USD 13 | USD 17 | USD 28 | USD 40 |
| From Zone 2 | USD 17 | USD 17 | USD 33 | USD 35 | USD 40 |
| From Zone 3 | USD 22 | USD 28 | USD 35 | USD 40 | USD 60 |
| From Zone 4 | USD 40 | USD 40 | USD 40 | USD 60 | USD 60 |
Piece system - for Central, North and South Americas
Baggage charges for carriage of an accompanied pet will be assessed on the basis of total weight and size of the pet and its container.
Charges for total weight and size of the pet and its container within 23kg (50lbs) and 158 cm (62in):
| Per piece | To Zone 1* | To Zone 2 | To Zone 3 | To Zone 4 | To Zone 5 | To Zone 6 |
|---|---|---|---|---|---|---|
| From Zone 1* | Not applicable | Not applicable | Not applicable | Not applicable | USD400 | USD460 |
| From Zone 2 | Not applicable | Not applicable | Not applicable | Not applicable | USD440 | USD500 |
| From Zone 3 | Not applicable | Not applicable | Not applicable | Not applicable | USD480 | USD520 |
| From Zone 4 | Not applicable | Not applicable | Not applicable | Not applicable | USD500 | USD560 |
| From Zone 5 | Refer to note1 | USD300 | - | |||
| From Zone 6 | - | - | ||||
Note 1: There is an aircraft change for pets travelling to or transiting in Hong Kong SAR from these zones. Therefore, pets must be carried through cargo. Please contact local cargo office for more information.
If the total weight/size of the pet and its container heavier than 23kg (50lbs) or larger than 158cm (62in), the passenger may be charged additional fee.
| Total weight and size of the pet and its container | Additional charge |
|---|---|
| Overweight up to 32kg (70lbs), but below 158cm (62in) | USD150 per piece |
| Oversize up to 203cm (80in), but below 23kg (50lbs) | USD150 per piece |
| Up to 32kg (70lbs) and 203cm (80in) | USD300 per piece |
If the total weight of the pet and its container exceeds 32kg (70lbs) and/or the total dimension exceeds 203cm (80 in), four times of the excess baggage charge per piece.
| Zones | Countries / Regions |
|---|---|
| Zone 1: | Within Australia; within Malaysia; between Taiwan China and Japan/South Korea; between Thailand and Singapore; between United Arab Emirates and Bahrain |
| Mainland China, Macao SAR, Taiwan China, Japan, Kazakhstan, Mongolia, Russia (in Asia), South Korea, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam | |
| Zone 2: | Bangladesh, India, Maldives, Nepal, Sri Lanka |
| Zone 3: | Bahrain, Israel, Qatar, Saudi Arabia, United Arab Emirates |
| Zone 4: | Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, South Africa, Australia, Fiji, New Zealand |
| Zone 5: | Canada, Mexico, United States |
| Zone 6: | Brazil, Chile, Peru |
Mobility Aid is defined as an assistive device that is used by individuals with mobility impairments such as cane and walker, crutch and wheelchair.
Assistive Device is defined as any piece of equipment that assists a passenger with a disability to cope with the effects of his or her disability. Such devices are intended to assist a passenger with a disability to hear, see, communicate, manoeuvre or perform other functions of daily life and may include medical devices and medications. Equipment used by a service animal (e.g. hamess, leash, vest) in conjunction with its work as a service animal is also an assistive device. However food is not equipment and therefore when tendered as carry on or check baggage, the standard size, weight, and baggage allowance limits may apply.
Mobility aids and assistive devices that are carried by the passenger can be accepted without charge as specified in the table below in addition to the baggage allowance, provided that the equipment is necessary for the journey.
From/To Destinations in the US
- No limit on assistive devices and mobility aids in addition to the free baggage allowance
Other Destinations
- One assistive device and two pieces of mobility aids per passenger in addition to the free baggage allowance.
For the passenger travelling on two or more sectors e.g. Manila - Hong Kong SAR - Los Angeles where there are different baggage policies for mobility aids and assistive devices, the most generous policy shall apply to all sectors.
The major change under this new rule Baggage Provisions Selection Criteria (Resolution 302) is to switch from following the baggage travel allowance and charges set and agreed on by the industry to following the allowance and charges of the Most Significant Carrier (MSC) in multi-carrier journeys. In addition, journeys originating from or with the furthest point being in the United States will be subject to another definition of MSC.
Most Significant Carrier (MSC) is:
The first carrier crossing the IATA Tariff Area (for travel across one Tariff Area).
Example:
| Sector | IATA Tariff Area | Carrier |
|---|---|---|
| Sydney - Hong Kong SAR(no stop-over) | Tariff Area 3 to Tariff Area 3 | Qantas |
| Hong Kong SAR - London | Tariff Area 3 to Tariff Area 2 | Cathay Pacific |
Cathay Pacific is the Most Significant Carrier.
OR
The first carrier crossing the IATA Sub-area (for travel within a Tariff Area).
Example:
| Sector | IATA Sub Area | Carrier |
|---|---|---|
| Sydney - Singapore (no stop-over) | Southwest Pacific to Southeast Asia | Qantas |
| Singapore - Hong Kong SAR | Southeast Asia to Southeast Asia | Cathay Pacific |
Qantas is the Most Significant Carrier.
OR
The first carrier flying an international sector (for travel within a Sub Area).
Example:
| Sector | Carrier |
|---|---|
| Phuket - Bangkok (no stop-over) | Thai Airways |
| Bangkok - Hong Kong SAR | Cathay Pacific |
Cathay Pacific is the Most Significant Carrier.
Example:
| Sector | Carrier |
|---|---|
| Singapore - Bangkok (no stop-over) | Singapore Airlines |
| Bangkok - Hong Kong SAR | Cathay Pacific |
Singapore Airlines is the Most Significant Carrier.
IATA has divided the world into three Tariff Areas but within a Tariff Area there are a few sub areas:
| IATA Tariff Areas | Sub areas |
|---|---|
| North America, Central and South America, Hawaii | USA, Canada, Mexico |
| Caribbean | |
| Central America | |
| South America | |
| Europe, Middle East | Europe |
| Middle East | |
| Africa | |
| Asia, Guam, Southwest Pacific | Japan, Korea |
| Southeast Asia | |
| South Asian Subcontinent | |
| Southwest Pacific |
For journeys originating from or with the furthest point being in the United States, exceptions imposed by the Department of Transportation of the US Government will be in place.
For instance:
| Boston - Los Angeles - Hong Kong SAR - Los Angeles - Boston | Exception applies |
| Hong Kong SAR - Vancouver - New York City - Hong Kong SAR | Exception applies |
| Hong Kong SAR - Los Angeles - Toronto - Hong Kong SAR | Exception does NOT apply |
If the exception applies:
- The MSC must be the Marketing Carrier for codeshare flights.
Example: Los Angeles - Hong Kong SAR travel with tickets bought from American Airlines but the flight is operated by Cathay Pacific.
American Airlines is the Most Significant Carrier. - The whole journey should be taken into account when determining the MSC even if the traveller checks out their baggage at one point during the journey.
Between Hong Kong SAR and all destinations in Africa, Europe, the Middle East, North America, the South Asia Subcontinent and Southwest Pacific:
HKD800/USD100
Other routes:
HKD400/USD50
For Hong Kong SAR
- HKD250 per ticket per transaction - Cathay Pacific / Cathay Dragon Administration Fee (Refund for Hong Kong SAR)
| Extra Seat For Personal Comfort or Medical Reason | The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat. |
| Cabin Bulky Baggage (for musical instruments, diplomatic bags and, applicable to Cathay Dragon only, religious idol) | The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat. |
| Stretcher | Cathay Pacific - charge to 8 seats of applicable adult normal economy oneway fare Cathay Dragon - charge to 6 seats of applicable adult normal economy oneway fare |
| Cake | HKD300 (or equivalent in local currency) |
| Animal in hold | Weight System (all the locations except the Americas): Charge excess baggage rates; Piece System (for Central, North and South Americas): Twice of normal excess baggage charge per container and animal. For details, refer to Check-In Baggage. |
| Applying Electronic Travel Authority (ETA) for travel to Australia | EUR40 or USD50 (or equivalent in local currency) per person per request A) Reservations & Ticketing Office - HKD400 B) HK International Airport Office - HKD400 |
| Booking and Ticketing Service Fee (for non-Cathay Pacific and non-Cathay Dragon tickets) |
USD39 (or equivalent in local currency) per person per transaction EXCEPTION: Transaction in Hong Kong SAR - HKD300 |
| Hold Your Fare | For non-Marco Polo Club members: Deposit starts from HKD78 or USD10 (or equivalent in local currency) to HKD200 or USD30 (or equivalent in local currency) for flights between Hong Kong SAR and all destinations in Africa, Europe, the Middle East, North America, the South Asia Subcontinent and Southwest Pacific, varies depending on origin. Flights can be held for 72 hours. (All fares and conditions are subject to change without prior notice.) |
The below Name Correction Fees will apply for any corrections to be made to the Name after the ticket has been issued.
| Country of Commencement of Travel (Point of Origin as per the ticket) |
Bookings made Online or through Reservations | Bookings made through Travel Agents |
|---|---|---|
| North America | Free of Cost | USD30 |
| Japan & Taiwan China | USD30 | USD30 |
| Mainland China and Hong Kong SAR, South Korea, Sri Lanka, South West Pacific, South Africa, & Middle East | Free of Cost | USD60 |
| India, South East Asia & Europe | USD60 | USD60 |
Exceptions: The below corrections to the name will be done at no charge.
| Exceptions | Example |
|---|---|
| Spelling mistakes up to 3 characters in the First, Middle or Last Names | SHAH/PUNIT MR to SHAH/PUNEET MR |
| Addition of Middle Name | GUPTA/YASH MR to GUPTA/YASH KUMAR MR |
| Deletion of Middle Name | GUPTA/YASH KUMAR MR to GUPTA/YASH MR |
| Family Name - First Name Swap | NEETA/MOHAN MRS to MOHAN/NEETA MRS |
| Title / Gender Correction | SHAIKH/NAEEM MS to SHAIKH/NAEEM MR |
| Removal of Duplicate Titles (for bookings created on the Cathay Pacific Website or Mobile App) | SHEILA/MRS MRS to SHEILA/MRS |
Notes:
- GST of 5% for Economy Class and 12% for Other Classes will be applicable on the above charge. The class of travel will be determined as per the first outbound flight.
- The above policy is applicable only to name correction. Name changes are not permitted.
- For verification purposes, a copy of the passport needs to be submitted as proof.
- Please ensure that the name entered at the time of booking matches your name exactly as shown on the passport.
- Name correction cannot be done if your ticket has any codeshare flight with any other interline carriers.
- Tickets cannot be transferred to other travelers by changing the name on the ticket. A new ticket will have to be purchased in the new travelers’ name subject to fares and availability of flights.
- For tickets purchased through CX website or directly from Cathay pacific/ Cathay Dragon office, you may contact the reservations office on 000 800 4405008 for amendments.
- For tickets issued through travel agent, request to please contact the issuing agent.