Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.

Contact us

Customer Care


India Passenger Toll-free Number: 0008004405008 0008004405008

Travel Agency Toll-free Number: 0008004405009 0008004405009

Overseas Passenger Number: 0085227473341 0085227473341
(Overseas charge may apply)

Baggage and other enquiries

India Reservations Operating Hours:
Monday to Saturday: 0930–1730
(Lunch time: 1300-1345)
Sunday & Public holiday: Closed


  • If you booked through a travel agent, please contact your agency directly to make changes.
  • If you booked through, changes can be done through Manage booking.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us on the above number.

Other countries / regions

Select Countries / Regions

Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week

Diamond: 2747 3888
24 hours a day, 7 days a week

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

More details

Asia Miles

Hong Kong SAR

2747 3838

24 hours a day, 7 days a week

More details


Choose a topic below