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Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Contact us

Call us

India

India Passenger Toll-free Number:
000-800-050-2163

000-800-050-2163

Travel Agency Toll-free Number:
000-800-050-2164

000-800-050-2164

Overseas Passenger Number:
+852 2747 3341

+852 2747 3341

(Overseas charge may apply)

Membership Toll-free Number *:
Green/Silver/Gold: 000-800-852-1002
Diamond: 000-800-852-1296

Green/Silver/Gold: 000-800-852-1002
Diamond: 000-800-852-1296

* Depending on your service provider, rates may apply when calling from a mobile phone.

Baggage and other enquiries

India Reservations Operating Hours:
24 hours a day, 7 days a week (for English)
Monday to Saturday: 09:30–17:30 (for Hindi and Travel Agency)
(Lunch time: 13:00–13:45)
Sunday & Public holiday: Closed

Note:

  • If you booked through a travel agent, please contact your agency directly to make changes.
  • If you booked through cathaypacific.com, changes can be done through Manage booking.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us on the above number.

Customer Care

Hong Kong SAR

Green/ Silver/ Gold: 2747 3333

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888

24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

FAQs

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