What criteria determine the success of an offer?
Upgrades are selected based on seat availability, the number of offers received and other factors that are at Cathay’s sole discretion; as such there is no guarantee that your offer will be accepted, even at the highest permitted level.
The success of an offer depends on a combination of factors including but not limited to:
- The amount offered for the upgrade
- Competing offers
- The original fare class at which the ticket has been purchased
- Your Marco Polo Club tier
- Your Asia Miles membership
- The number of passengers in the same booking
- Success history on past offers
- The number of seats available for upgrades
- Whether you have checked into your flight in your original fare class, prior to the bidding window being closed (50 hours before departure)
To improve your chances of success, we recommend putting forward your best offer. If you are a member of Marco Polo Club, or an Asia Miles member, we will recognise your status by up-weighting your Upgrade Bid offer accordingly."
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What is Upgrade Bid?
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How does Upgrade Bid work?
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What do I get if my Upgrade Bid is successful?
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What will happen if I have placed a bid but decided to change my booking?
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As a Marco Polo Club/Asia Miles member, how much weight is applied to my bid?
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As a Marco Polo Club/Asia Miles member, what impact does this have on my redemption upgrades?
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Will I receive extra Asia Miles or club points if I am successfully upgraded?