Can I redeem upgrade awards at the airport?
Yes, upgrade awards can be requested at the airport check-in counter if you are travelling on Cathay Pacific flights.
You may upgrade to the next available cabin class. Upgrades are subject to availability at the time you make the request. Please note you must hold an eligible ticket for an upgrade with enough Asia Miles in your account. Visit our Membership terms and condition page for details.
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Can I redeem an open-dated award ticket?
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Can I skip my next flight and carry on with the rest of my journey?
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How can I redeem a ticket online?
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How can I request an upgrade?
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How do Companion Ticket Awards work?
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Can I cancel my ticket? Can I get a refund?
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Are there any blackout dates for flight awards?
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Can flight awards be redeemed for infants?
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Can I book a flight for a date beyond my Asia Miles expiry date?
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Can I reserve or assign a seat with Asia Miles?
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Can I redeem extra baggage? Is there a limit for redeeming extra baggage?
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When travelling on a flight award, are the same amount of Asia Miles required for a child as for an adult?
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Can I change the date of travel of my award ticket online?
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Can I use my Asia Miles for a flight upgrade?