Keep in mind that you can only make one edit to the guardian information during your minor’s membership lifetime. If you’ve already edited guardian information online once, you won’t be able to make further changes. To edit guardian information, follow the step-by-step instructions below.
Step 1: On the minor’s account, click “My profile”, then “Personal information” and scroll to “Guardian’s contact”.
Step 2: Provide the name, phone number, email address and Cathay membership number of the new guardian account, ensuring that the information matches what’s shown on the account.
The link between the accounts will last until your minor reaches the age of 18. At that point, any guardian information will be automatically removed from your minor’s account.