Hong Kong International Airport (HKIA)
If you’re taking the Airport Express to Hong Kong International Airport, you can take advantage of our in-town self-service check-in and bag drop facilities. Our ambassadors will be onsite to assist you through the self-service process.
At Hong Kong station, you can drop off your bags once you complete your online check-in as early as 24 hours in advance and up to 90 minutes before your scheduled flight departure time during service hours. Please use the self-service kiosks to print your baggage tag and proceed to the self-service bag drop machines. Note: that the maximum size of a check-in baggage that can be accepted is 145 x 100 x 85 cm.
Please note our in-town check-in locations are unable to process upgrades, instant redemption of excess baggage and extra leg room seats, group and agency bookings, and special services.*
*For assistance with these requests, you can seek help from our airport service team at Hong Kong International Airport.
Hong Kong MTR
Harbour View Street
Central, Hong Kong
Self-service check-in kiosks and bag drop available daily from 6am to 11pm
Nga Cheung Road
Service suspended until further notice
Tsing Yi MTR
Tsing King Road
Tsing Yi, New Territories
Self-service check-in kiosks available from 6am to 1am
- To check in for codeshare flights at in-town check-in, passengers should proceed to the operating carrier’s counters for assistance.
- To comply with the requirements from the US Transportation Security Administration (TSA), we cannot issue a boarding pass to a passenger departing for US destination more than 24 hours prior to scheduled flight departure time.
At the airport
Our check-in counters are located on Level 7 (Departures) at Terminal 1, which is easily accessible for those arriving at the airport by train or taxi.
Check-in counters are located in Aisle A, B and C of the check-in hall.
You can also check in using our self-service check-in kiosks and bag drop machines in Aisle A from 05.00am – 01.00am and Aisle C from 05.30am - 01.00am, Self-service check-in kiosks are also available in Aisle B from 05.30am to 11.30pm.
(Check-in counters close 40 minutes prior to scheduled flight departure time.)
Our First class passengers can experience Cathay Pacific’s award-winning First class services at the Hong Kong International Airport, where we offer ten dedicated check-in counters.
First Class: Aisle B
Cathay Pacific's Business passengers have their own special check-in area which can be found on Aisle B.
Premium Economy: Aisle C
We've introduced the single queue concept so that you can enjoy quicker, hassle-free check-in service.
Economy Class: Aisle A, C
In compliance with the requirements from Hong Kong Civil Aviation, Cathay Pacific will implement a full reconciliation of passenger travel document check at the boarding gate of Hong Kong International Airport, by comparing the name on the passenger's boarding pass with the name in the travel document, and by comparing the photograph in the document with the passenger if the passenger is unable to proceed using the self-boarding system by biometric facial recognition.