Registered accounts
Do I need a membership number to access my Registered account?
A membership number is not required. You can simply sign into your account using the email you registered with.
More about Registered accounts
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What is a Registered account?
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What is the purpose for collecting personal, travel-related data in Registered accounts?
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Will I receive a membership card with a Registered account?
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How can I sign in to my Registered account?
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I forgot my username. Can I reset it?
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I forgot my password. How can I reset it?
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How is booking, managing, and checking in for a flight different as a Registered account holder?
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How do I link my existing booking to my Registered account?
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How can I change my communication preferences or cancel my newsletter subscription?
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Can I save more than one travel companion in my profile?
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How can I change or delete travel documents in my account?
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Who should I contact for more assistance?