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Contact us and FAQs

Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.

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Contact us

Global Contact Centres

Israel

Reservations hotline: +972 3 798 7676 +972 3 798 7676
Sun-Thu 0900-1700
(closed on Fri /Sat /public holidays)

Email: tlv_cms@cathaypacific.com

Baggage and other enquiries

Email: TLV#BAG@cathaypacific.com
Tel: +972 3 975 4318
0800-1600 Daily

Other countries / regions

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

More details