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Contact us and FAQs

WhatsApp is now available, message us for help with your flight bookings, Marco Polo Club and Asia Miles queries on +852 2747 2747.

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Global Contact Centres

Indonesia

Flight enquiries (24hours English service is available):
001-803-852-9072 / 007-803-852-9072 (Local Toll Free)
+852 2747 3342 (From overseas countries, please note overseas charge may apply)

001-803-852-9072 / 007-803-852-9072 (Local Toll Free)
+852 2747 3342 (From overseas countries, please note overseas charge may apply)

Email: jkt#pax@cathaypacific.com

Hotels and Packages:
001-803-852-9085 / 007-803-011-4813 (Local Toll Free)

001-803-852-9085 / 007-803-011-4813 (Local Toll Free)

Mon-Fri 0800-1700
Sat, Sun & Public Holiday: Closed
Email: holidays-service@cathaypacific.com

Baggage and other enquiries

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

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Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

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