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    Airport information

    Hong Kong International Airport

    Hong Kong
    hong kong international airport

    Our home in Hong Kong

    At the award-winning Hong Kong International Airport – our home city – we take pride in providing a world-class experience for our passengers and connecting you with almost 200 destinations around the world. 

    For more details about the airport’s services, transport links, lounges and facilities, see below or find out more on the Hong Kong International Airport website .

    Airport check-in counter

    Location

    Terminal 1, Aisle A, B, C

    Opening hours

    Open at 5.00am
    (Check-in counters are closed punctually 60 minutes before scheduled departure time.)

    First class check-in - Aisle B

    Business class check-in - Aisle B

    Premium Economy check-in - Aisle C

    Economy check-in - Aisle A, C

    Note: In compliance with the requirements from Hong Kong Civil Aviation, we will implement a full reconciliation of passenger travel document check at the boarding gate of Hong Kong International Airport if the passenger is unable to proceed using the self-boarding system by biometric facial recognition. The passenger's identity will be verified by cross-checking the passenger's name on the travel document and boarding pass and the photograph in the document.

    Airport self-service

    Step 1

    Self-service check-in

    Check in and get your boarding pass and baggage tag(s) from the kiosk
    Step 2

    Tag your bags

    Attach your baggage tag to your bag
    Step 3

    Self-service bag drop

    Proceed to the self-service bag drop counter for bag drop.
    Self-service facilities opening hours:
    Self-service facilities are closed punctually 60 minutes before scheduled departure time.

    For video demonstration of using self-service facilities, please visit our airport self-service check-in and baggage network.

    In town check-in

    Hong Kong MTR station

    Harbour View Street
    Central, Hong Kong

    Self-service check-in kiosks and bag drop available daily from 6.00am to 11.00pm

    Kowloon MTR station

    Nga Cheung Road
    Jordan, Kowloon

    Self-service check-in kiosks and bag drop avaialble daily from 6.00am to 3.00pm

    Tsing Yi MTR station

    Tsing King Road
    Tsing Yi, New Territories

    Self-service check-in kiosks available from 6.00am to 1.00am

    If you’re taking the Airport Express to Hong Kong International Airport, you can use our in-town self-service check-in and bag drop facilities. Ambassadors are available to assist if needed.

    Bag drop

    At Hong Kong and Kowloon stations, you can drop off your bags after online check-in from 24 hours up to 90 minutes before your scheduled flight departure. Use the kiosks to print your baggage tag and proceed to the bag drop machines. The maximum size for check-in baggage is 145 x 100 x 85 cm.

    Self-service check-in and bag drop are only for passengers with valid electronic travel documents.

    For more information, visit the MTR website or contact Customer Care.

    Special services and requests

    Our in-town check-in locations cannot process bookings with infants, upgrades, excess baggage redemption, extra legroom seats, group and agency bookings, and special services.

    For assistance, please contact our Airport team at Hong Kong International Airport.

    Codeshare flights

    For codeshare flights at in-town check-in, please proceed to the operating carrier’s counters for assistance.

    Flights to the United States

    Due to Transportation Security Administration (TSA) regulations, boarding passes for flights to the US can only be issued 24 hours before departure.

    Useful information

    Customs information

    Visit Hong Kong Customs for more details

    Airport information

    Visit Hong Kong International Airport for more details

    Greater Bay Area

    Connecting to and from the Greater Bay Area

    When you fly into Hong Kong with us, all major destinations in the GBA are within easy reach via high-speed ferries, coaches and limousines. We connect you to a number of cities across the GBA, including Shenzhen, Guangzhou, Zhuhai, Macau and Dongguan.

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