Request a ticket refund
This is an internal refund form designed for CCD to submit refund requests.
Only below tickets are allowed to submit through this form: - tickets purchased through Cathay Pacific websites/mobile app and CCD - full redemption tickets
Please be reminded to input remarks and cancel PNR before submit refund details.
For itinerary involved Israel, customers may cancel within 14days of the transaction date but no less than 7 business days before the departure date of the first flight on the itinerary. Cancellation fee is equal to 5% of the ticket’s price or NIS100, whichever is lower.
All fields are required unless marked as optional
We’ve received your ticket refund request.
Your request will be processed within seven business days.
Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.