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System outage at Brussels Airport

Latest update: 29 Sep 2025 8:50 HKT (GMT+8)

Brussels Airport: Check-in and processing times at the airport may be longer than usual. This is due to the technical issue experienced by Collins Aerospace, whose system supplies a number of airlines across Europe, including Brussels Airport. To help ensure a seamless travel experience, we kindly ask that you complete online check-in and obtain your digital boarding pass before arriving at the airport. This will help streamline your bag drop process at our check-in counters.

Please note, the vast majority of flights are operating as normal, but we encourage passengers to check the status of their flight and please check-in online before travelling to the airport. 

Thank you for your patience and understanding.

If you need urgent assistance