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Can I return my order? How can I get a refund?

If you are not satisfied with your purchase, you may return it for a replacement of the same product or refund within 7 days of receipt in original packaging. Please send an email to our appointed handling agent - GO Logistics & Storage at cx_customerservices@gols.com.hk with photos of the product (if defective) and reason of return. GO Logistics & Storage will then follow up with you for arrangement.

For more details, check out our Terms and Conditions.