Jump to main content

1. Can I change my seat after checking in online?

2. How do I collect my boarding pass after Online Check-In?

3. What are the earliest and latest times for collecting my boarding pass?

4. Can I cancel my flight after checking in online?

5. How do I get assistance if I have problems during Online Check-In?

6. What do I need to present at the airport?

7. Can I cancel my Check-In after checking in online?

8. Do I need a valid Airport Express Line (AEL) ticket when accessing any Hong Kong In-Town Check-In facilities?