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Hong Kong International Airport

Airport Information

Check-in counter

Terminal 1
First and Business class counters: Aisle B
Premium Economy counter: Aisle C
Economy counter: Aisle A, C

(Check-in counters, self service kiosks and bag drops are closed punctually 60 minutes before scheduled departure time)

In-town check-in service is now available at Hong Kong station from 6.00am to 11.00pm, and Kowloon station from 6.00am to 3.00pm. Passengers who have checked-in online may drop their bags at the bag drop counters. Self-service check-in kiosks are available at Tsing Yi station.

Self-service check-in, baggage tag and bag drop

We recommend using the self-service facilities available in Aisle A, B, C and E.

Using the self-service facilities

1. Use the kiosk for self-service check-in

2. Print your boarding pass and baggage tag

3. Attach the baggage tag to your checked luggage and proceed to the self-service bag drop machines 

Note: If online check-in has been completed, proceed to the kiosk to get your baggage tags and then to the self-service bag drop machines.

Location of self-service check-in kiosks

Terminal 1, Aisle A, B, C and E

Location of self-service bag drop machines

Terminal 1, Aisle A, B, C and E

Note: During high volume hours, our airport service team may redirect passengers to other aisles. Please check for the latest updates at the airport.

Lounge The Wing, First
The Pier, First
The Wing, Business
The Pier, Business
The Deck
Airport website
Customs information

A passenger aged 18 or above can bring in duty free of - -

  • Tobacco Products: 19 cigarettes or 1 cigar or 25g of cigars or 25g of tobacco
  • Alcoholic Beverages: 1 litre of liquor with an alcoholic strength of more than 30% by volume measured at a temperature of 20℃ ( A passenger holding a Hong Kong ID Card must have spent minimum of 24 hours outside of the SAR in order to qualify for this allowance)

You can find more details at the Customs and Excise Department website.

E-payment services (Octopus and EPS) at Customs Duty Office are available for payment of duties on tobacco and liquor. Please contact Customs Duty Office Tel: (852) 2182 1084 for enquiry.


Unlicensed export of powdered formula that exceeds 1.8kg net weight in total or by a passenger who has left and re-entered Hong Kong in the previous 24 hours is prohibited. Powdered formula includes milk powder and soya milk powder for infants and children under 36 months.

Exemptions apply. For more details, please visit Powdered Formula section at the Customs and Excise Department website.