Contact us and FAQs
Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.
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Global Contact Centres
South Africa
Flight enquiries (local toll-free):
(080) 061 1206
(080) 061 1206
Mon-Sun 08:00 - 20:00
Hotels and Packages (local toll-free):
+27 800 608 060
+27 800 608 060
Mon-Fri 08:00 - 16:30
Sat, Sun & Public Holiday: Closed
From oversea countries:
+27 214 277 999
+27 214 277 999
(overseas charge may apply)
Other countries / regions
- All
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- China - Mainland, Hong Kong, Macao, Taiwan regions
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week