Contact us and FAQs
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Customer Care
South Africa
Local or overseas passenger:
+27 216 722 368
(overseas charge may apply)
+27 216 722 368
(overseas charge may apply)
Mon-Sun 08:00 - 20:00
Email: customerservice_southafrica@cathaypacific.com
Travel Agency:
+27 800 007 384
+27 800 007 384
Mon-Fri 09:00 - 18:00
Sat & Sun: Closed
Email: tradeservices_southafrica@cathaypacific.com
Hotels and Packages:
+27 800 007 382
+27 800 007 382
Mon-Fri 08:00 - 16:30
Sat, Sun & Public Holiday: Closed
Other countries / regions
- All
- Argentina
- Australia
- Austria
- Bahrain
- Bangladesh
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- Colombia
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- Panama
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- South Africa
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- Spain
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- Thailand
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- United Kingdom
- United States
- Vietnam
- China - Mainland, Hong Kong, Macao, Taiwan regions
- Africa
- Americas
- Asia
- Australasia
- Europe
- Middle East
Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week
Diamond: 2747 3888
24 hours a day, 7 days a week
Worldwide toll-free *
Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week
* Depending on your service provider, rates may apply when calling from a mobile phone.
FAQs
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