Contact us and FAQs
Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.
Global Contact Centres
South Africa
Passenger (local toll-free):
(080) 061 1206
(080) 061 1206
Mon-Sun 08:00 - 20:00
Email: customerservice_southafrica@cathaypacific.com
Travel Agency (local toll-free):
(080) 061 1208
(080) 061 1208
Mon-Sun 08:00 - 20:00
Email: tradeservices_southafrica@cathaypacific.com
Hotels and Packages (local toll-free):
+27 800 608 060
+27 800 608 060
Mon-Fri 08:00 - 16:30
Sat, Sun & Public Holiday: Closed
From oversea countries:
+27 214 277 999
+27 214 277 999
(overseas charge may apply)
Other countries / regions
- All
- Argentina
- Australia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Bolivia
- Brazil
- Canada
- Chile
- Chinese mainland (China)
- Colombia
- Costa Rica
- Cyprus
- Denmark
- Ecuador
- El Salvador
- France
- Germany
- Greece
- Guatemala
- Hong Kong SAR (China)
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Kuwait
- Madagascar
- Malaysia
- Maldives
- Mexico
- Montenegro
- Netherlands
- New Caledonia
- New Zealand
- Oman
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Puerto Rico
- Qatar
- Russia
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Switzerland
- Taiwan China
- Thailand
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Venezuela
- Vietnam
- China - Mainland, Hong Kong, Macao, Taiwan regions
- Africa
- Americas
- Asia
- Australasia
- Europe
- Middle East
Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747 5500
24 hours a day, 7 days a week
Diamond: 2747 3888
24 hours a day, 7 days a week
Worldwide toll-free *
Green/ Silver/ Gold: +800 2747 5500
Diamond: +800 2747 3888
24 hours a day, 7 days a week
* Depending on your service provider, rates may apply when calling from a mobile phone.
FAQs
Choose a topic below
