What is the new change on the expiry rule of Asia Miles?
- The change is from a time-based system to an activity-based system. From 1 January 2020 (HKT), you can keep your Asia Miles active so long as you earn or redeem Miles at least once every 18 months*.
(Remarks: *For all new Miles earned from 1 January 2020, the Miles expiry date is automatically extended by 18 months from your last Miles crediting or debiting date. All Miles credited on or before 31 December 2019 will continue to follow the former Miles expiry arrangement.) - That means your newly earned Miles will no longer expire three years after being credited to your account.
- Under the new activity-based system, the Miles expiry date is automatically extended by 18 months from your last crediting or debiting date, but not the activity or transaction date.
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What are the differences between time-based and activity-based systems?
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Why did you change the expiry rule of the programme?
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What are the differences between activity/transaction date and crediting/debiting date?
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Will this change affect the Miles earning and redemption mechanisms within the programme? How about Flight Award availability?
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How many Miles do I need to earn or redeem after 1 January 2020 to keep my Miles active?
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What will happen if my account is inactive for 18 months?
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How do I know which system my newly earned Miles will fall into?
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Can I reallocate my Miles from the time-based system into the activity-based system?
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Why are there two systems in my account? How will I know how many Miles are outstanding and when will the Miles expire under the two systems?
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Which system will my Miles be deducted from first, the time-based system or the activity-based system?
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When I use my Miles for redemption, can I combine my Miles from the time-based and new activity-based system?
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If I have Miles refund, which system will the refunded Miles go into?