Contact us and FAQs
Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.
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Global Contact Centres
Vietnam
Reservations hotline:
+84 28 3822 3203
+84 28 3822 3203
Mon-Fri 08:30 – 16:30
Sat, Sun & Public holidays closed
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free *
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week
* Depending on your service provider, rates may apply when calling from a mobile phone.