How long will my refund take for booking changes made online?
- Cash and bank transfer: 20 calendar days*
- Other forms of payment: 7 working days*
* Please note the time required for the actual refund to reach your account will depend on individual banks and payment service providers. The above guidelines do not apply to special refunds involving service on other airlines.
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How can I request for cancellation and refund?
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Can I get a refund from a partially used ticket?
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Where can I seek assistance when I have problems on changing the bookings?
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Within what range of time can I cancel a reservation without a penalty?
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How long would it take to get the refund if I cancel my fully unused or partially used ticket?