Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Cathay Pacific for BusinessHelp and support
  • Flights overview

    Latest fares and offers
    Discover the best faresStudent faresOnline booking bonus offerBook a Hong Kong stopover
    Book your flight
    Redeem with milesPay with Miles Plus CashStatus Points and Asia Miles calculatorWhere we flyFlight timetableTravel requirementsInspire your next journeyHold your fareDiscover the Greater Bay Area
    Manage your booking
    Online check-inManage bookingUpgrade your flight experienceBaggage informationLatest travel alertsCheck your flight statusDelays and cancellationsRebook and refund
    Flying with us
    Cabin classesInflight experienceLoungesAirport informationAircraft and fleetPassenger assistanceFly GreeneroneworldCodeshare journey with HK Express
  • Holidays overview

    Book your holidays
    Book a packageBook a stayBook an experienceRent a car
    Redeem your miles
    Redeem a stayRedeem an experience
    Manage your trip
    Manage Expedia BookingManage redemption bookingManage Hertz bookingManage Cathay Pacific BookingFAQs
    Holidays Inspiration
    Unforgettable travel and lifestyle experience Holidays inspirationReasons to book with Cathay HolidaysEarn miles with our travel partners
  • Shopping overview

    Cathay Shop
    Explore Cathay ShopNew arrivalsDeals & OffersCathay MerchandiseCelebrate Hong KongTravel & Sports
    Unbox the Cathay Pacific aircraft blind box collection
    Asia Miles Limited-Time Shop Counter at Taoyuan Airport
    Shop and earn miles on Milesback
    Our shopping partners
    Milesback
  • Wellness overview

    Our wellness partnersInspiration
  • Dining overview

    Earn miles with our restaurant partnersInspiration
  • Payment overview

    Co-branded credit cardsCo-branded credit card exclusive offersBanking and investmentEarn miles with our payment partners
    Cathay United Bank Asia Miles Co-branded Card
    Taishin Cathay Pacific MasterCard
  • Membership overview

    Cathay Pacific’s Cathay membership
    Status PointsEarn and spend Asia MilesStatus benefitsEarn miles with our partnersInspiration
    Member account
    My accountMembership summaryLatest transactionsManage milesBenefits and rewardsUpdate profileChange redemption groupDiamond membership reserve progress tracker
    Sign up
    Exclusive offers from the winners
    • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific
    Cathay Pacific for BusinessHelp and support
    Passkey

    Why am I encountering an error when trying to use the passkey?

    Pre-requisites

    First, please verify the following pre-requisites have been fulfilled.

    1. Supported password manager is enabled

      Go to Settings > General > Toggle on Autofill passwords and passkeys > Toggle the Autofill from: Passwords option on

      Please refer to “Before you start” on this dedicated page for more details.

    2. Password manager is synced across devices

      Go to Settings > Apple Account > iCloud > Under Saved to iCloud, tap on Passwords > Toggle the Passwords and Keychain option on

      Password manager is synced across devices

    Other possible reasons

    If the above settings have already been enabled, it might be due to the following reasons:

    Related questions

    Select language and location
    Close