Contact us and FAQs
Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.
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Global Contact Centres
Taiwan China
Flight enquiries:
02-8793-3388
02-8793-3388
English: Mon-Fri 08:30 - 18:30
Sat, Sun & Public Holiday: Closed
Mandarin: 24 hours a day, 7 days a week
Hotel and Package #:
02-2768-0520
02-2768-0520
Mon-Fri 09:00 - 12:30 & 13:30 - 18:00
Sat, Sun & Public Holiday: Closed
# Hotel and Package Enquiries will be handled by Travel Connect Limited
Other countries / regions
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week