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Flight certificate request

If you have private travel insurance and need to make a claim for expenses, we recommend you use the relevant travel alert message in support of your claim.

Flight certificates can be provided for Cathay Pacific operated flights as proof of travel or as proof that your flight was disrupted. If you were travelling on a codeshare flight, please contact the operating carrier for assistance.

Please note that we are only able to accept requests from our customers or their authorised representatives, in order to ensure data privacy compliance.

Passenger information

All fields are required unless marked as optional


Please enter exact name printed on air ticket

Cathay membership programme (optional)


Contact information

Country code

Certificate type

Certificate type

Flight details


Thank you. We’ve received your request.

Your flight certificate request has been submitted, and you should shortly receive a confirmation email.