At Cathay Pacific Airways Limited (Cathay, we, our, us or the Company), we are committed to protecting your personal data and respecting your privacy. We understand that when you choose to travel with us, shop with us, or join our Cathay Membership Programme, you are placing your trust in us — and we take that responsibility seriously.
Please note that this summary and the privacy notice are provided for your understanding and transparency. They do not form part of any contract between you and Cathay Pacific unless otherwise required by applicable law. This privacy notice serves as Personal Information Collection Statement (PICS) under Personal Data Privacy Ordinance, Cap. 486 (PDPO) of Hong Kong SAR.
If you are located in Chinese Mainland or South Korea, please refer to the applicable privacy notice tailored to your jurisdiction. These jurisdiction-specific notices apply in place of this privacy notice, as required by local law.
For individuals located in Philippines, the National Privacy Commission Seal of Registration can be found here .
For individuals located in South Africa, under the Promotion of Access to Information Act (“PAIA”), you may request Access to your Records and the Outcome of the Request .
This privacy notice explains our privacy practices in further detail through the following sections:
Customer privacy notice – Chinese Mainland
Customer privacy notice – South Korea
Cathay Pacific Conditions of Carriage (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
Notification to Passenger Charter of Rights for travel to/ from India (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
Notification of Rights to Benefits under the Israel Aviation Services Law (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
ET Conditions of Contracts/ Notices & EC 889 Air Carrier Liability for Passengers/ their Baggage (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
All downloadable files on this page are in PDF (Portable Document Format) and can be viewed with Adobe Acrobat Reader. You can download the Reader at no cost from the Adobe website, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .