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Contact us and FAQs

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Contact us

WhatsApp is now available, message us for help with your flight bookings, Marco Polo Club and Asia Miles queries on +852 2747 2747, 09:00 to 18:00 daily

Global Contact Centres

Malaysia

Flight bookings and enquiries:
English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

24 hours a day, 7 days a week (WhatsApp, Mon - Sun 09:00 – 18:00)

Baggage and other enquiries

To change the date or time of your flight

  • If you have booked through www.cathaypacific.com, you may make changes to your online bookings via Manage Booking
  • If you have booked through a travel agent, please contact your agent directly to make changes.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at (03) 6207 4989
  • If you are a travel agent, please contact local Sales team.

Other countries / regions

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

More details