You have turned off cookies for this site. Please enable cookies for a better browsing experience.
Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us and FAQs

Contact us via WhatsApp at +852 2747 2747

Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.

Choose a topic below

Contact us

Global Contact Centres

Malaysia

Flight bookings and enquiries:
English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

24 hours a day, 7 days a week (WhatsApp, Mon - Sun 09:00 – 18:00)

Baggage and other enquiries

To change the date or time of your flight

  • If you have booked through www.cathaypacific.com, you may make changes to your online bookings via Manage Booking
  • If you have booked through a travel agent, please contact your agent directly to make changes.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at the numbers above.
  • If you are a travel agent, please contact local Sales team.

Other countries / regions

Select Countries / Regions
Back to region
Worldwide office
Close

Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

More details

Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

More details