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Flight messaging

What is flight messaging?

Flight messaging provides useful reminders about your flight via email, mobile phone text message (SMS) and/or push notifications. We will notify you if your flight is on schedule, delayed, re-routed, or cancelled.

There are 4 types of flight related messaging you could receive if you fly with Cathay Pacific or Cathay Dragon.

a) Trip reminders

Trip reminders are sent 7 days before departure. It contains itinerary, link to manage booking and other useful information related to your flight sent in the form of an email.

b) Check-in reminders

Check-in reminders are sent 48 hours before departure. It contains itinerary, link to online check-in and other useful information related to your flight sent in the form of an email.

c) Flight reminder messages/ Flight departure reminders

Flight reminder messages/ flight departure reminders are sent 4 hours before departure through email and/or mobile push notification with a schedule reminder.

d) Flight status notifications

Flight status notifications offers on-the-fly notifications through email, SMS, and/or mobile push notification if the change in the estimated time of departure for your flight is more than 15 minutes; if your flight has been re-routed within 7 days of scheduled departure time; or if your flight has been cancelled.