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Contact us and FAQs

Looking for answers to your questions about travel since the COVID-19 outbreak? Find it here in our COVID-19 information centre.

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Contact us

Global Contact Centres

South Korea

Flight Enquiries: 1644-8003 1644-8003
English: 24 hours a day, 7 days a week
Korean: Mon-Fri 09:00 - 17:30, Sat, Sun & Public Holiday: Closed

Hotel and Package Enquiries:
805 005-108 (Local Toll-freel)

805 005-108 (Local Toll-freel)

Mon-Fri 09:00 - 17:30
Sat, Sun & Public Holiday: Closed

From overseas:
+82-1644-8003 (Flight enquiries)
+82-234784108 (Hotel and Package enquiries)

+82-1644-8003 (Flight enquiries)
+82-234784108 (Hotel and Package enquiries)

Baggage and other enquiries

Other countries / regions

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free *

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

* Depending on your service provider, rates may apply when calling from a mobile phone.

More details

Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

More details