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Contact us in Australia

Please find our local contact information below

Adelaide

Airport Name Adelaide International Airport
Reservations Phone: 131 747 (calls within Australia only)


24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Baggage Services Mishandled baggage
Menzies Aviation
Ground Level, Aviation House, Adelaide Airport, S.A. 5950
Tel: +61 (8) 8234 4494
Fax: + 61 (8) 8234 4837
Email: Cathay.adlbag@menziesaviation.com

Brisbane

Airport Name Brisbane International Airport
Reservations Phone: 131 747 (calls within Australia only)


24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Baggage Services Mishandled baggage:
Menzies Aviation
Level 1, International Terminal, Brisbane Airport, Queensland 4007
Tel: + 61 (7) 3114 1277
Fax: +61 (7) 3114 1269
Email: BNEBAGGAGE.SERVICES@MENZIESAVIATION.COM

Cairns

Airport Name Cairns Airport
Reservations Phone: 131 747 (calls within Australia only)


24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Baggage Services Mishandled baggage:
Qantas Baggage Services: + 61 (7) 4050 4235

Melbourne

Airport Name Melbourne Airport
Reservations Phone: 131 747 (calls within Australia only)


24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Baggage Services Mishandled baggage:
Menzies Baggage Services: +61 (3) 8340 8050

Perth

Airport Name Perth International Airport
Reservations Phone: 131 747 (calls within Australia only)


24 hours, 7 days a week.

Additional local numbers
  • Asia Miles members: 1800 129 264
  • Marco Polo Green, Silver, Gold members: 1800 687 509
  • Marco Polo Diamond members: 1800 687 195
Baggage Services Mishandled baggage:
Menzies Aviation
Perth International Airport, Menzies Baggage Services Office
Tel: +61 467 793 838
Email: bags_per@skystar.com.au

Sydney

Airport Name Sydney (Kingsford Smith) Airport
Reservations Flight bookings and enquiries: 131 747131 747
24 hours a day, 7 days a week

Hotels and Packages: 131 747131 747
Mon-Sun 09:00 – 17:00

Additional local numbers:
  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195
Baggage Services Mishandled baggage:
Menzies Aviation
Tel: +61(2) 9317 4816 (Please leave your contact details in a voicemail message, as it is checked by Menzies regularly throughout the day.)
Fax:+61(2) 9693 3298
Email: syd.mhl@menziesaviation.com