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New Chitose Airport

Airport Information

Check-in counter

International Terminal

Opening hours
3 hours before scheduled departure time

(Check-in counters are closed punctually 60 minutes before scheduled departure time. Showing up past closing time may result in denial of boarding.)

Self-service facilities

Self-service check-in and baggage tag
Use the kiosk for self-service check-in, boarding pass and baggage tag. Find out more.
Note: If online check-in has been completed, proceed to the kiosk to obtain baggage tags and then the bag drop counter.

Lounge Royal Lounge
Customs information

Visit the https://www.customs.go.jp website for more details.