Registered accounts
Can I save more than one travel companion in my profile?
You can add up to three travel companions into your account. To add travel companions, simply sign in to your account and select “Travel companions” from the menu options located on the left hand side of your profile page. Click “Add another companion”, fill out the necessary information and save your changes.
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What is a Registered account?
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What is the purpose for collecting personal, travel-related data in Registered accounts?
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Why am I unable to create a Registered account with the email address provided?
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How do I know if I have successfully created a Registered account?
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Will I receive a membership card with a Registered account?
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How can I sign in to my Registered account?
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Do I need a membership number to access my Registered account?
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I forgot my username. Can I reset it?
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I forgot my password. How can I reset it?
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How is booking, managing, and checking in for a flight different as a Registered account holder?
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How do I link my existing booking to my Registered account?
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How can I change my communication preferences or cancel my newsletter subscription?
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How can I change or delete travel documents in my account?
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Who should I contact for more assistance?