How can I receive a Mobile Boarding Pass?
After checking in online, you can click on the “Boarding Pass” button. Select how you would like to receive your boarding pass and enter your mobile or email address. You will receive a SMS or email with a link. You can retrieve the Mobile Boarding Pass by clicking the URL link on the SMS or email. You must have internet access on your mobile or PC when opening the file.
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Who can use Mobile Boarding Pass?
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What are the earliest and latest times for collecting my boarding pass?
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Will this Mobile Boarding Pass be accepted at Immigration, Security and at the gate?
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I have an itinerary with transit at Hong Kong International Airport which is eligible to use Mobile Boarding Pass. Can I use the SMS or email from my inbound flight to retrieve Mobile Boarding Pass for my connecting flight?
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Can I save the mobile boarding pass and print it as a hardcopy for declaring my business travel or making any travel claims like insurance from my company?
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I am travelling to Hong Kong with an onward connection to other destination. Why am I not allowed to use Mobile Boarding Pass after checking in online?
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Why are some passengers not eligible to use Mobile Boarding Pass?
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What happens if someone else picks up my mobile device (smartphones or tablets), click to retrieve the Mobile Boarding Pass and tries to use it to board the flight?
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Can I cancel my check-in after I have checked in online and received my Mobile Boarding Pass?
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What are the earliest and latest times for sending Mobile Boarding Pass to my mobile device?
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Can I change my seat after I have checked in online and received my Mobile Boarding Pass?
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What is the check-in confirmation?