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Fly confidently with Cathay Care
Cathay Care is our commitment to your wellbeing. We have measures in place across every stage of your journey – from check-in to the cabin – so you can take off with confidence.
We’re with you every step of the way
Contactless check-in and boarding
We’re striving to provide you a safe and seamless experience during check-in and boarding.
- Online check-in and self-service facilities
- Automatic and biometric gates at boarding (available in selected ports, including Hong Kong)
Wait with confidence
You can relax in our lounges knowing we have your wellbeing in mind.
- Frequent cleaning and sanitation
A clean travel environment
We’re continuing to take every measure to safeguard your health.
- Thorough sanitisation of all surfaces – from in-flight screens to air conditioning controls – between every flight
- Face coverings are not required on board, however, passengers and crew may choose to continue to wear them and we will respect their decision to do so
HEPA filtered cabin air
Our HEPA filter and air circulation technology ensures the highest possible quality of air.
- Removes 99.999 per cent of airborne contaminants
- Recirculates air every two minutes
- Offers a similar level of performance to those used to keep the air clean in hospital operating rooms and industrial clean rooms
Our cabin crew
Our crew follow detailed safety procedures to protect the wellbeing of everyone onboard.