Face coverings requirement
To protect the wellbeing of all passengers and our crew on board, if you are two years of age or older, you must wear a surgical face covering when travelling with us. This includes:
- during boarding;
- in the aircraft cabin;
- during disembarkation; and
- when directed by our airport team or cabin crew.
You may also be required, by law, to wear a surgical face covering in some airport terminals. This is a requirement at Hong Kong International Airport. For other airports, we recommend that passengers check the relevant government websites.
For passengers using Cathay Pacific lounges located in countries where it is not a government requirement to wear a face covering, we ask passengers to continue wearing one when moving around the lounge as a courtesy to fellow guests.
Subject to any applicable laws, we’re unable to accept anyone not wearing a surgical face covering for travel.
You must keep your surgical face covering on at all times and only remove it during the short periods that you are eating or drinking.
Please also remember to remove your surgical face covering if you are required to use the oxygen masks for any reason.
At the airport
We also strongly recommend that surgical face coverings are used in high-traffic areas such as check-in, security lines and baggage collection areas. Please also note that many governments have now made wearing a face covering compulsory in public places, including airport terminals.
Bring your own
We kindly ask that you bring your own appropriate surgical face covering to wear throughout your journey. It should fit snugly against your face and cover the mouth and nose without gaps.
As they may not be fully effective, masks with exhalation valves or vents are prohibited when travelling on all Cathay Pacific aircraft, at Hong Kong International Airport and in all Hong Kong designated quarantine hotels.
Passengers are prohibited from wearing personal air purifying shields on board, as this product contains a rechargeable lithium battery and risks blocking access to oxygen masks (if required).