Marco Polo Club
What is a Guaranteed Seat Reservation?
Guaranteed Seat Reservation is a benefit for Gold and Diamond members that allows them to reserve a seat on any flight, no matter how full it is. Gold and Diamond members can request a guaranteed seat in Economy Class (Y) for Cathay Pacific flights. Diamond members can also request a guaranteed seat in Premium Economy Class (W), and Business Class (J) on Cathay Pacific flights only. This is applicable only to full fare tickets. Requests for Guaranteed Seat Reservations can be made via the Marco Polo Club service line.
For more details, please visit the club benefits page and terms and conditions.
More about Marco Polo Club
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What are the benefits of joining Marco Polo Club?
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Who can join Marco Polo Club?
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What is the difference between a Registered Account, Marco Polo Club membership, and Asia Miles membership?
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If I am a member of Marco Polo Club or Asia Miles, do I need to create a Registered account?
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If I have a Registered account, can I upgrade my account to become a Marco Polo Club member or Asia Miles member?
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I applied for a Cathay Pacific co-branded credit card. Am I automatically enrolled in Marco Polo Club?
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What is the enrolment fee to join Marco Polo Club?
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Are there exceptions to paying the enrolment fee?
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How long is my Marco Polo membership valid for?
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What are mid-tier benefits?
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How do I claim my mid-tier benefits?
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As a Silver, Gold or Diamond member, will I receive mid-tier benefits below my tier? For example, will Diamond members be able to enjoy Bookable Upgrades when they reach 800 club points?
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What if I’ve forgotten my password, membership number and/or username?
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What should I do if I lose my Marco Polo Club membership card?
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How can I change the name on my Marco Polo Club account?
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How do I update my membership details?
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Where can I find the latest exclusive club offers?
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How do Redemption Group nominations work and what are the exemptions for Marco Polo Club members?
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Are there any Marco Polo Club membership benefits for Priority Redemption for Discount Flight Awards?
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How is my privacy protected?
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What information do you collect and how do you use it?
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Does Marco Polo Club share my data with third parties for marketing promotions, etc.?
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I don’t want Marco Polo Club to share my personal information with anyone – how can I ensure this?