CORONAVIRUS (COVID-19) INFORMATIONSZENTRUM

Worldwide travel restrictions

In light of the evolving coronavirus (COVID-19) situation, a number of governments have issued entry restrictions, visa suspensions and quarantine measures for travellers.

As these restrictions may change at short notice, this should be used as a guideline only. Passengers should refer to the latest information published by the government of their destination country.

If you’re travelling to Hong Kong
View the latest Hong Kong travel restrictions to ensure you’re eligible to travel.

If you’re transiting through Hong Kong
Refer to the latest Hong Kong transit requirements for transit passengers, along with the entry restrictions of your final destination.

If you’re travelling from Hong Kong
At the airport, our staff will perform document checks to confirm you’re eligible to travel. You’ll also be asked to declare your travel history over the past 14 days.

What to know before you fly
We've introduced additional passenger requirements – including the use of face coverings – for your added protection. View the latest information before you head to the airport.

China - Mainland, Hong Kong, Macao, Taiwan regions

Chinese mainland

Entering the Chinese mainland

Immigration and quarantine requirements

Entry restrictions

Foreign nationals with visas issued before 28 March 2020 are not permitted to enter the Chinese mainland.
Foreign nationals with residence permits or APEC Business Travel Cards are not permitted to enter the Chinese mainland.

Entry restriction exemptions

Foreigners holding diplomatic, service, courtesy or C visas
Foreign nationals travelling to the Chinese mainland for necessary economic, trade, scientific or technological activities; foreign nationals arriving for emergency humanitarian needs may apply for visas at Chinese embassies/consulates
Foreign nationals with a visa issued on or after 28 March 2020
Foreign nationals holding a Chinese mainland Permanent Resident Card
Foreigners with a Chinese Residence Permit issued by China (People’s Rep.) for the purpose of work, personal matters or reunions

Quarantine measures

All passengers are subject to a medical screening and 14-day quarantine
All passengers entering Beijing will be subject to an additional 7-day quarantine and 7-day health surveillance, following their 14-day mandatory quarantine at the government designated facilitates

Visa restrictions

All visa free transit services have been suspended. This includes the:
- 24/72/144-hour visa-free transit policy
- Hainan 30-day visa-free policy
- 15-day visa-free policy for foreign cruise group tours through Shanghai Port
- Guangdong 144-hour visa-free policy for foreign tour groups from Hong Kong or Macao SAR
- Guangxi 15-day visa-free policy for foreign tour groups from ASEAN countries
Additionally, the visa exemption policy is suspended to nationals of Japan, Singapore and Brunei

Pre-departure requirements

COVID-19 test

All passengers (including those travelling on a diplomatic basis) departing from/transiting through nominated countries to all destinations in the Chinese mainland, are required to take a nucleic acid COVID-19 test and IgM anti-body tests within 48 hours of the scheduled time of departure of the flight to the Chinese mainland.
The test should be taken at institutions in the city of departure and designated or recognised by relevant Chinese embassies or consulates.
Those who test negative will need apply for a green health code with an “HS” marking or a health declaration letter and present it at check-in prior to acceptance.

Health declaration

All passengers are required to complete a health declaration form prior to their arrival in the Chinese mainland

Passengers travelling between Hong Kong and Beijing

All passengers travelling from Hong Kong to Beijing will be required to have documentary proof that:

They have undergone a nucleic acid test for COVID-19 within seven days of the scheduled departure time; and
That the result of the test was negative

Passengers who are unable to provide this documentation at check-in will not be accepted for travel.

The Hong Kong SAR Government’s list of recognised laboratories and healthcare institutions that conduct nucleic acid COVID-19 tests can be found here

Transiting through the Chinese mainland

Transit restrictions

Passengers are no longer permitted to transit through Beijing Capital International Airport and Xiamen Airport.

Hong Kong SAR

Please refer to the travel restrictions for passengers travelling to/transiting through Hong Kong

Macao SAR

Entering Macao SAR

Immigration and quarantine requirements

Entry restrictions

Only the following passengers are permitted to enter Macao:

Macao SAR passport holders
Macao SAR identity card holders
Nationals of the People’s Republic of China with a Macao SAR travel permit
Passengers with a visit permit for residents of Macao SAR
Passengers holding a valid travel document/visa with a validity period of more than 14 days
Residents of the Chinese mainland, Hong Kong and Taiwan

Taiwan

Entering Taiwan

Immigration and quarantine requirements

Entry restrictions

The following passengers are permitted to enter Taiwan:

Overseas students returning from Hong Kong and Macau;
Foreign nationals (for reasons other than tourism)
Hong Kong and Macao residents may apply to enter Taiwan under the following conditions:
- Special humanitarian reasons or emergency situations;
- To fulfil contractual obligations;
- As part of internal transfers within multinational enterprises;
- For commercial and trade exchanges;
- The spouse or child of a Taiwan national / holder of a Taiwan Resident Certificate;
- Holding a Taiwan Resident Certificate related to employment, investment, or entrepreneurship

Entry restriction exemptions

Residents of Taiwan
Alien Resident Certificate (ARC) holders
Diplomatic passport holders or on official business fulfilling commercial and contractual obligations
Overseas students holding an Overseas Student Entry Permit Certificate
Foreign nationals with special permission to enter
Children aged 6 or younger from the Chinese mainland who possess an R.O.C Resident Certificate may apply for entering Taiwan. Children must travel with parent(s) (the parent must possess a ROC Resident card along with a reunion entry permit)
Foreign nationals (for reasons other than tourism and regular social visits) may apply for a visa
Hong Kong and Macao residents may apply to enter Taiwan if they are entering for special humanitarian reasons or emergency situations; contractual obligations; as part of internal transfers within multinational enterprises; for commercial and trade exchanges; the spouse or child of a Taiwan national / holder of a Taiwan Resident Certificate; holding a Taiwan Resident Certificate related to employment, investment, or entrepreneurship.
Chinese mainland spouse of Taiwan passport holder or Taiwan Resident Certificate holder, alongside a valid entry permit

Quarantine measures

All eligible passengers entering Taiwan must undergo 14 days of home quarantine
Passengers (including seamen) travelling from the Philippines to Taiwan, must undergo a 14-day quarantine at a group quarantine facility after entering Taiwan
Passengers arriving from the UK or have visited the UK in the past 14 days, will be required to quarantine at a government-designated facility for a period of 14 days and home quarantine for an additional 7 days thereafter.

Visa restrictions

Visa on arrival services and online applications have been suspended for Hong Kong SAR passport holders and Macao SAR passport holders

Pre-departure requirements

COVID-19 test

Effective from 1 December 2020 to 28 February 2021 (local time at the place of departure), all passengers are required to present an English language health certificate, issued within 3 working days prior to departure, verifying that they are free of COVID-19. Please note the following certificate requirements:

Passenger name (identical to passport name)
Date of birth (or passport number)
Date of the specimen was taken for test
Test methods: PCR, real-time PCR, RT-PCR, RT-qPCR（Quantitative Reverse Transcription PCR）, NAA (nucleic acid amplification), NAAT (nucleic acid amplification test), NAT (nucleic acid test), LAMP（Loop/Mediated isothermal Amplification）COVID-19 RNA test, SARS-CoV-2 RNA or molecular diagnostics indicating a negative or undetectable test result.
Date of test report issued
In English or Chinese or other local languages (if it can be verified by local airport team at point of check-in)
Electronic or physical copy are acceptable

Please refer to Taiwan Centers for Disease Control Bureau website for the latest updates.

Health declaration

All passengers are required to complete a health declaration form and Taiwan Quarantine System for Entry prior to their arrival.

Additional requirements

Additional entry requirements

Emergency situations

Returning home for the funeral of a relative within the second degree of kinship
Visiting a relative within the second degree of kinship who is gravely ill
Special emergency medical care programme approved by the competent authority
The travel companion will also be allowed to travel, provided they have a valid reason to travel together

Documents required

Document verifying the death of a relative within the second degree of kinship, or
Notice of critical illness, or
Certificate of diagnosis

Announced by the CECC where COVID-19 RT PCR test reports cannot be obtained

Passengers travelling from a country which has been announced by the Central Epidemic Command Center (CECC), where COVID-19 RT PCR test reports cannot be obtained
Please visit the Taiwan Centers for Disease Control website for a list of countries

Agency programme approved by the CECC

Passengers under an agency programme approved by the CECC for necessary and short-term official business or business affairs
Document required: Approval letter issued by the CECC

Passengers returning within three days

Passengers departing Taiwan and returning within three days

An infant or child aged 6 years or below

Document required: passport, or other travel document

An expired COVID-19 test report due to a cancelled or delayed flight

Documents required: the original test report and flight booking information

Transiting through Taiwan

Transit restrictions
All transfer/transit services through Taiwan have been suspended.

Africa

South Africa

Entering South Africa

Immigration and quarantine requirements

Entry restriction exemptions

Please note that visa exemptions have been reinstated for nationals of France, Germany, Italy, Korea (Rep.), Portugal, Singapore, Spain, USA, United Kingdom (passport with nationality “British Citizen” and for passengers with a Hong Kong SAR passport

Pre-departure requirements

COVID-19 test

All passengers are required to present a valid negative COVID-19 test certificate within 72 hours prior to the date of travel, otherwise, passengers will be required to undergo quarantine at a government nominated facility at their own expense on arrival

Health declaration

All passengers are required to complete a health declaration form prior to their arrival in and departure from South Africa

Mobile app

All passengers must install the COVID-19 Alert South Africa mobile app before arriving in South Africa

Americas

Canada

Entering Canada

Immigration and quarantine requirements

Entry restrictions

Only the following passengers are permitted to enter Canada:

Canadian citizens and permanent residents (and their immediate family members)
Immediate family members of Canadian citizens and permanent residents. Immediate family members are defined as: the spouse or common-law partner of the person; a dependent child of the person or of the person’s spouse or common-law partner; a dependent child of a dependent child; the parent or step-parent of the person or of the person’s spouse or common-law partner; the guardian or tutor of the person
Sibling, half-sibling or step-sibling of Canadian Citizen or Permanent Resident or of their spouse or common-law partner
Grandparent of the Canadian Citizen or Permanent Resident or of their spouse or common-law partner
An individual who is in an exclusive dating relationship with the Canadian Citizen or Permanent Resident and has been in such a relationship for at least a year
A person travelling for compassionate reasons are allowed to enter Canada, providing they are with an authorization letter issued by Public Health Agency of Canada (PHAC)
A person travelling on a diplomatic passport
A person who is authorised, in writing, by a consular officer of the Government of Canada to enter Canada for the purpose of reuniting immediate family members
A person who is exempt from the requirement to obtain a temporary resident visa under paragraph 190(2)(a) of the Immigration and Refugee Protection Regulations and the immediate family members of that person
A person who enters Canada at the invitation of the Minister of Health for the purpose of assisting in the COVID-19 response
A person who arrives by means of an aircraft operated by the Canadian Forces or the Department of National Defence
A member of the Canadian Forces or a visiting force, as defined in section 2 of the Visiting Forces Act, and the immediate family members of that member
A protected person within the meaning of subsection 95(2) of the Immigration and Refugee Protection Act
A French citizen who resides in Saint-Pierre-et- Miquelon and has been only in Saint-Pierre-et- Miquelon, the United States or Canada during the period of 14 days before the day on which they board
A person or any person in a class of persons who, in the opinion of the Chief Public Health Officer appointed under subsection 6(1) of the Public Health Agency of Canada Act:
- does not pose a risk of significant harm to public health, or
- will provide an essential service while in Canada
A person whose presence in Canada, in the opinion of the Minister of Foreign Affairs, the Minister of Citizenship and Immigration or the Minister of Public Safety and Emergency Preparedness, is in the national interest
Foreign nationals with a valid Canadian work permit
Foreign nationals with a valid Canadian study permit
Foreign nationals holding an approval letter to obtain a work permit in Canada
Foreign nationals that have a valid study permit or a letter of introduction that shows they were approved for a study permit, and have a valid letter of acceptance from a designated learning institution (DLI) with a COVID-19 readiness plan approved by its province or territory. Furthermore, travel must be for an essential (non-discretionary) purpose. For more details, please refer to the Canadian government website.
Accredited diplomats and their immediate family members
A person who takes up a post as a diplomat, consular officer, representative or official of a country other than Canada, of the United Nations or any of its agencies or of any intergovernmental organisation of which Canada is a member, and the immediate family members of that person, are allowed to enter Canada

Quarantine measures

All passengers entering Canada are required to self-isolate for 14 days

Quarantine exemptions

Entering Canada at the invitation of the Minister of Health for the purpose of assisting in the COVID-19 response
Member of the Canadian Forces or a visiting force
In the class of persons who in the opinion of the Chief Public Health Officer will provide an essential service while in Canada; or whose presence in Canada in the opinion of the Minister of Foreign Affairs, the Minister of Citizenship and Immigration or the Minister of Public Safety and Emergency Preparedness, is in the national interest
Permitted to work in Canada as a provider of emergency services under paragraph 186(t) of the Immigration and Refugee Protection Regulations;
Entering Canada for the purpose of providing medical care or transporting essential medical equipment, supplies, or means of treatment or
Entering Canada for the purpose of receiving essential medical services or treatments, other than services or treatments related to COVID-19.
A person registered as an Indian under the Indian Act

Pre-departure requirements

COVID-19 test

All passengers five years of age or older (both Canadian citizens and foreign nationals) are required to present a medical certificate indicating a negative PCR or LAMP laboratory test result for COVID-19 which must be taken within 72 hours prior to the departure of their flight from Hong Kong to Canada. Further details can be found on the Canadian government website)
The test must be performed by a laboratory or health facility that is accredited by the government or relevant professional association in the country where the test is performed
The test result documentation indicating the negative COVID-19 test result can be in either written or electronic format and must contain the following elements:
- Passenger’s name (this must match the passenger’s travel document)
- Passenger’s date of birth or age
- Name and address of the laboratory/clinic/facility that administered the test
- The date on which the test was conducted
- The method of test conducted (i.e. a molecular polymerase chain reaction (PCR) or Loop-mediated Isothermal Amplification (LAMP) test, the full list of accepted types of test can be found on the Canadian government website
- A result of “not detected” or “negative”
- The test result must be provided in English or French where possible

Exemptions

The following passengers are exempt from the pre-departure COVID-19 testing requirements:

Children four years of age or younger
Passengers who in the opinion of the Chief Public Health Officer, has skills critical to Canada’s COVID-19 response
Passengers in transit to another international destination (i.e. will be remaining in the sterile transit area of a Canadian airport until they leave Canada)
Emergency personnel
Passengers who were diagnosed with COVID-19, and have since recovered but still show a positive result on a COVID-19 molecular test. Passengers must be able to provide evidence of a positive COVID—19 molecular test that was performed on a specimen that was collected at least 14 days and no more than 90 days before the schedule departure time of the flight to Canada

Health declaration

All passengers entering Canada are required to provide mandatory health, travel and contact information to the Canadian government upon arrival.
To avoid delays at the immigration checkpoint and possible fines, passengers are strongly recommended to submit their details online prior to arrival on ArriveCAN
The website is available 14 days prior to your flight date or an app can be downloaded from the App Store or Google Play and can be used up to 90 days before your flight

Transiting through Canada

Transit restrictions

Foreign nationals are allowed to transit through Canada if the following conditions are met:

Not presenting any symptoms of COVID-19
Arrives and departs from the same airport within 24hours
Has a confirmed onward flight outside of Canada
Remain airside / within sterile area of the airport and does not need to go through customs / formally enter Canada
Does not need to take a domestic flight to get to another airport
Satisfies all other documentary requirements (e.g. ETA, transit visa etc.)

United States

Entering the United States

Immigration and quarantine requirements

Entry restrictions

Non-US citizens and residents who have visited/transited through one or more of the following countries/regions in the past 14 days are not permitted to enter:

Chinese mainland
Iran
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Brazil

Entry restriction exemptions

U.S. citizens/lawful permanent residents including their spouse
The parent or legal guardian of a U.S. citizen or lawful permanent resident, provided that the U.S. citizen or lawful permanent resident is unmarried and under the age of 21
The sibling of a U.S. citizen or lawful permanent resident, provided that both are unmarried and under the age of 21
The child, foster child or ward of a U.S. citizen or lawful permanent resident, or who is a prospective adoptee who is seeking to enter the United States pursuant to the IR-4 or IH-4 visa classifications
Foreign government officials or an immediate family member of an official (visa: A-1, A-2, C-2, C-3, E-1, G-1, G-2, G-3, G-4, NATO-1, NATO-2, NATO-3, NATO-4, or NATO-6) who originated in, transferred from, or transited through the aforementioned countries/regions in the past 14 days
Foreign nationals that hold: a DV-1, DV-2, or DV-3 immigrant visa (issued prior to 4 September 2020), a visa annotated with “Exception under PP 10014”, or a non-immigrant visa (H-1B, H-2B, J-1, L-1)
U.S. Armed Forces and their spouses and children (if have been to the aforementioned countries/regions)

Quarantine measures

All U.S. citizens are subject to a quarantine assessment on arrival

Pre-departure requirements

COVID-19 test

All passengers aged two years or older, arriving from the United Kingdom are required to present a medical certificate indicating a negative COVID-19 test result, (NAAT or antigen test) with a specimen collected within the three calendar days preceding the flight’s departure. The test result must be in the form of written documentation (paper or electronic copy) of a laboratory test result. More details can be found on the US CDC website

From 26 January 2021, all passengers aged two years above travelling to or transiting through the United States, are required to present:

1) A medical certificate indicating a negative COVID-19 test result. The test specimen must be collected within three days prior to the scheduled flight departure

2) A written or electronic documentation of recovery from COVID-19 after a previous SARS-CoV-2 infection. This must be in the form of a positive viral test result and a letter from a licensed health care provider or public health official stating that the customer has been cleared for travel (Documentation of Recovery)

The pre-departure COVID-19 test certificate can be in paper or electronic format and must contain the following information:

Passenger’s name and date of birth - which must match the passenger’s passport
Test type. (A nucleic acid amplification test (PCR or NAAT) or a viral antigen test are accepted)
Test result. ( “Negative” or “Not Detected” are both accepted)
Name and contact information of the laboratory or healthcare personnel who performed the test

An Attestation

All passengers (aged two years or above) must attest to receiving a negative test or that they have recovered from COVID-19 and signed the attestation form at the time of check-in.
A parent or other authorised individual should attest on behalf of customer age 2 to 17 or anyone who is unable to attest on their own behalf

For more details, can be found in United States CDC government website.

Health declaration

Passengers aged 16 or above, travelling to Los Angeles (LAX) are required to fill in the Traveler Form.

Asia

Bangladesh

Entering Bangladesh

Immigration and quarantine requirements

Entry restrictions

All flights to Bangladesh have been suspended (except for flights arriving from Bahrain, China, Kuwait, Malaysia, Maldives, Oman, Qatar, Saudi Arabia, Singapore, Sri Lanka, Turkey, the United Arab Emirates or the United Kingdom).

Entry restriction exemptions

Diplomatic, official and laissez passer passport holders on diplomatic missions and their family members
All passengers travelling to Bangladesh must have a medical certificate indicating a negative COVID-19 PCR test result issued within 72 hours before arrival. The certificate must be in English. Children below the age of 10 years are exempt from this requirement

Quarantine measures

All passengers are required to undergo a compulsory quarantine for up to 14 days upon arrival
Nationals of Bangladesh who do not submit a medical certificate stating that they do not show symptoms of COVID-19 will be required to undergo 14 days of quarantine

Visa restrictions

Visa on arrival services have been suspended for all nationals
Passengers with a confirmed Bangladesh Board of Investment (BOI) must travel with a valid sticker/label visa

Cambodia

Entering Cambodia

Immigration and quarantine requirements

Entry restrictions

Foreign nationals

Entry Exemptions

Nationals or residents of Cambodia
Diplomats and officials of foreign embassies and international organizations (including family members holding the Diplomatic Visa Type A and Official Visa Type B)
Holders of business visa
Holders of visa class “K” (permanent visa)

Quarantine measures

All passengers will be subject to 14 days of compulsory quarantine upon arrival

Additional requirements

Additional entry requirements

All foreign nationals must provide:

A medical certificate, issued by a competent health authority of resident country no more than 72 hours prior to the date of travel, certifying they have not tested positive for COVID-19
Apply Validation Application On Payment Guarantee/Invitation or have proof of an insurance policy (for more details, can be found here

India

Flights to India have been suspended until 31 January 2021.

Indonesia

Entering Indonesia

Immigration and quarantine requirements

Entry restrictions

All foreign nationals are temporarily restricted from entering Indonesia until 25 January 2021.

An entry ban applies to all foreign nationals, with these exceptions:

Holders of Limited Stay Permits and Permanent Stay Permits
Holders of Diplomatic or Service Visa / stay permits
Air crew

Quarantine measures

All passengers will be required to undergo a 5-day self-quarantine upon entry

Additional requirements

Additional entry requirements

With effective from 1 January 2021 to 25 January 2021 all passengers must have a medical certificate indicating a negative result of COVID-19 PCR test within 72 hours prior to the departure time to Indonesia
All passengers are required to complete a health declaration form prior to their arrival in Indonesia
All passengers travelling from or transiting through Europe or Australia, must have a medical certificate indicating a negative COVID-19 RT-PCR test within 48 hours prior to their departure time

Japan

Entering Japan

Immigration and quarantine requirements

Entry restrictions

From 28 December 2020 to 31 January 2021, all foreign nationals are not permitted to enter Japan.

Passengers who meet one or more of the following criteria are not permitted to enter Japan:

Foreign nationals who have visited one or more of the following 152 destinations in the past 14 days are not permitted to enter Japan:
- Afghanistan, Albania, Algeria, Andorra, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cameroon, Canada, Cape Verde, Central African Republic, Chile, Colombia, Comoros, Costa Rica, Cote d’lvoire, Croatia, Cuba, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyz Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Mauritania, Mauritius, Myanmar, Mexico, Moldova, Monaco, Montenegro, Morocco, Namibia, Nepal, Netherlands, Nicaragua, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Congo, Republic of South Africa, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Vincent and the Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sudan, Suriname, Sweden, Switzerland, Tajikistan, Trinidad and Tobago, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vatican, Venezuela, Zambia, Zimbabwe

Entry restriction exemptions

Nationals of Japan
The spouse or children of nationals of Japan
Holders of Japanese resident status
Passengers under the Japanese Business track or Residence track schemes, if the visa was already issued under these schemes, are permitted to travel under certain conditions. For more details, please refer to Japan MOFA website link here

Quarantine measures

All passengers will be subject to 14 days of quarantine at a location designated by the quarantine station chief, and are not permitted to use public transportation. Passengers who have been to the countries/regions listed above are also required to take the PCR test.

Quarantine exemptions

Passengers directly transiting through Japan are exempted from the quarantine requirements.

Visa restrictions

Single and multiple-entry visas issued before 8 March 2020 by Japanese Embassies to China nationals (including Hong Kong and Macao SAR) have been suspended. For the full list of visa suspensions and the affected countries/regions, please refer to the Ministry of Foreign Affairs of Japan
Visa exemption measures have been suspended for a number of countries/regions, including Hong Kong SAR and Macao SAR. For the full list, please refer to the Ministry of Foreign Affairs of Japan

Additional requirements

Additional entry requirements

Customers must complete the health declaration form. As the form requires a seat number, we recommend passengers check-in online within 48 hours of departure and then complete the e-form before coming to the airport.
All passengers (including Japanese nationals / residents) are required to provide a medical certificate indicating a negative result of COVID-19 test (i.e. Real time RT-PCR, Nucleic Acid Amplification test (LAMP) or Antigen test (CLEIA)), which was taken within 72 hours before departure. For more details, please refer to the Japan government website
All Japanese nationals and Foreign nationals with residency status, returning from the United Kingdom or South Africa are required to install the Japan Government mobile app (Apple app / Android app)

Foreign nationals (with any type of Japanese residency), provided they have the following documents:

Re-entry permit
A medical certificate with a negative COVID-19 test result (i.e. Real time RT-PCR, Nucleic Acid Amplification test (LAMP) or Antigen test (CLEIA)), which was taken within 72 hours before departure

Sea crew members, provided they have the following documents:

A crew confirmation letter issued by shipping company
A certificate with a negative COVID-19 test result (i.e. Real time RT-PCR, Nucleic Acid Amplification test (LAMP) or Antigen test (CLEIA)), which was taken within 72 hours before departure

Transiting through Japan

Transit restrictions

Passengers transiting through Tokyo Narita Airport (NRT) must transit on the same calendar day

Korea

Entering Korea

Immigration and quarantine requirements

Entry restrictions

Passengers who meet one or more of the following criteria are not permitted to enter South Korea:

Nationals of Japan who do not hold a Korean visa issued on or after 9 March 2020
Passengers who are transiting a South Korean airport must have a connecting flight within 24 hours

Entry restriction exemptions

South Korean citizens
Permanent residents
Spouses and direct family members
Holders of a Korea Alien Registration Card, provided they have a Re-Entry Permit (except Diplomats A-1, Government Officials type A-2, A-3)
Passengers with a Re-Entry Permit (who have left South Korea after 1 June, 2020), providing they have a negative COVID-19 medical certificate in English issued within 48 hours before departure
E-9 (employment permit) card holder – providing they have a Confirmation of Self Quarantine E9 form

Quarantine measures

All passengers arriving in South Korea are required to undergo quarantine for 14 days upon entry.
Foreign nationals who holding the Korean visa type: B-1, B-2, C-1, C-3, C-4, G-1, H-2 and F-4 (without a Self-Isolation Exemption Certificate issued by the Embassy of Korea) are subject to quarantine at a facility designated by the Korean government. The customer is required to pay (by cash or credit card) on arrival prior to entering the facility; the charge maximum is up to KRW2,100,000. In addition, customer is required to submit the “Agreement to Facility Quarantine” form to the immigration upon arrival
All passengers should install the “Self-Diagnosis Mobile app” upon entering Korea

Visa restrictions

Visa waiver programme for Indonesian passport holders and passengers travelling to Jeju (CJU) on a People’s Republic of China passport has been suspended
Visas issued on or before 5 April 2020 are no longer valid
Visa exemptions for normal passports are temporarily suspended, except for passengers travelling with an APEC Business Travel Card

Pre-departure requirements

COVID-19 test

All passengers (including Korean and foreign nationals ) who visited South Africa or United Kingdom in the past 14 days, are required to provide a medical certificate indicating a negative result of COVID-19 PCR test, the test must be conducted within 72 hours before departure
With effect from 25 January 2021 (0:00 KST), all passenger (including Korean and foreign nationals) arriving from Brazil, are required to provide a medical certificate indicating a negative result of COVID-19 PCR test, the test must be conducted within 72 hours before departure
All foreign nationals are required to present a medical certificate indicating a negative result of COVID-19 PCR test, the test must be conducted within 72 hours before departure
The PCR test negative certificate (in Korean, English or any other local language if it is accompanied by a certificate of translation in English / Korean) must be issued from a medical institution designated by the diplomatic offices of ROK in the countries/regions listed above and it must be printed
All passengers travelling from Hong Kong or Macao must travel with a functioning mobile phone and contactable phone number (hotel number not accepted). On arrival, local quarantine or immigration officials will verify the passenger’s contact number. If the verification process is unsuccessful, the passenger will be denied entry into Korea.
Korea Alien Registration Card holders (with Re-Entry Permits) are also required to have a medical certificate with a negative COVID-19 test result, issued within 72 hours prior to the date of departure.
All passengers are required to complete a health declaration form prior to their arrival in Korea

Malaysia

Entering Malaysia

Immigration and quarantine requirements

Entry restrictions

Passengers who meet the following criteria are not permitted to enter through Malaysia:

All foreign nationals until 31 March 2021

Entry restriction exemptions

Foreign nationals with a Malaysia issued Long Term Visit Pass (LTVP) and holding a passport, resident card or a valid work visa/permit issued by any of the 23 countries* listed below, are eligible to enter Malaysia provided they obtain approval in advance through the MY Entry system: http://esd.imi.gov.my
All other foreign nationals categorized in the Long Term Visit Pass (LTVP) list are also now permitted to enter provided they have applied for permission to travel through the MY Entry system http://esd.imi.gov.my/ and hold a letter from Chief of Immigration

*Countries include Argentina, Bangladesh, Brazil, Chile, Columbia, France, Germany, India, Indonesia, Iran, Iraq, Italy, Mexico, Pakistan, Peru, Philippines, Russia, Saudi Arabia, South Africa, Spain, Turkey, United Kingdom and USA

Malaysia My Second Home (MM2H) Pass

Foreign nationals with a Malaysia My Second Home (MM2H) Pass holding a passport, resident card or a valid work visa/permit issued by any of the 23 countries listed above are now eligible to enter Malaysia provided they obtain an approval in advance through the MY Entry system at http://esd.imi.gov.my along with prior approval from the Malaysian Department of Immigration. All other foreign nationals with a MM2H pass may enter provided they have prior approval from the Department of Immigration.

Permanent Residents (PR)
Diplomats and dependant on foreign missions in Malaysia
Long term spouse Visa Pass and dependant
Employment Pass (Category 1) and Dependants, and Maid
Resident Pass - Talent & Dependent, and Maid
Seafarers

For additional categories of Foreign Nationals that are allowed entry into Malaysia, please refer to the official website: https://www.kln.gov.my/web/guest/travel-advisory

Quarantine measures

All Malaysian citizens and foreign nationals must undergo a 10-day quarantine at designated quarantine stations set by the Government of Malaysia upon arrival
Passengers are required to bear the full cost of the quarantine requirements at the stipulated charges and will be required to sign a LoU for this purpose. (Find more details here.)
Only foreign nationals holding a Diplomatic passport will be allowed to undergo a home quarantine
The 10-day quarantine requirement is also applicable to all seaman entering Malaysia for the purpose of sign-on. They will be quaratined at the designated Quaratine Stations before being allowed to go to the ports to join ship

Visa restrictions

The Malaysian Government has suspended new visa applications (i.e. eNTRI, visa on arrival, e-visa and manual visa) for Chinese nationals and other nationalities who have visited Hubei, Zhejiang and/or Jiangsu provinces of China in the past 14 days.

Additional requirements

Additional entry requirements

Nationals of Malaysia and foreign nationals arriving into Malaysia are no longer required to take the COVID-19 test before departure.
A COVID-19 test will be conducted at the Health Inspection and Screening International Gate (PMA) at Kuala Lumpar (KUL) airport upon arrival.
Passengers will bear the fee for the COVID-19 tests carried out at the PMA.

App download

All passengers are required to complete a health declaration form prior to their arrival in Malaysia. Passengers must download and complete the MySejahtera application before landing. Upon arrival, they are required to update their current health status for the health officials to verify during screening procedure. The app can be downloaded from the Google Play Store, Apple App Store or Huawei AppGallery.

Transiting through Malaysia

The Cathay Pacific transfer desk at Kuala Lumpur International airport is currently closed. No transit/transfer check-in services are available. Customers connecting from other airlines must clear Malaysian Customs and Immigration formalities and then proceed to our counters in Terminal 1, Row C for check-in.

Other general transit restrictions

Passengers transiting in Kuala Lumpar (KUL) airport to Sabah, Sarawak and Labuan will be required to undergo a mandatory quarantine at their first destination of entry before making their onward journey.
Immediate international to domestic transfers are not permitted, as all passengers are subject to the 10-day quarantine at their first destination of entry upon arrival in Malaysia.

General transit restriction exemptions

If connecting to any flights other than Cathay Pacific to Hong Kong, the following passengers are permitted to transit in Malaysia:

Holders of a confirmed ticket to their next destination
If their transfer time is within 48 hours
If they arrive at and depart from the same terminal
If they stay in the international transit area of the airport and have documents required for the next destination

Leaving Malaysia

Exit restrictions

Passengers who meet the following criteria are not permitted to exit Malaysia:

Malaysian citizens
Permanent residents

Exit restriction exemptions

Malaysian diplomats serving abroad
All visitors and foreign nationals
- Malaysian nationals who intend to travel overseas for the purpose of continuing their studies are hereby allowed to travel without requiring any prior approval from the Malaysian Immigration Department.
- Malaysian Nationals who returned to Malaysia during the MCO and intend to travel overseas for work or residing purposes are allowed provided they present documentation proof such as Resident Pass / Long Term Pass / Employment Pass or any other relevant documents to the Immigration Officer during departure.
- For Malaysian nationals who intend to travel overseas for other matters such as meetings / seminars / exhibitions or business and emergency purposes, they are required to seek a prior approval from the Director General of Immigration (KPI).

Myanmar

All flights to Myanmar have been suspended until 31 January 2021.

Nepal

Entering Nepal

Immigration and quarantine requirements

Entry restrictions

Foreign nationals
Passengers who arrive from or have transited through the United Kingdom are not permitted to enter Nepal

Entry restriction exemptions

Nepali citizens
Nepal-based foreign diplomats / officials, representatives / officials of United Nations Organization (UNO), Development Partner Organizations (DPO) and their family members

Quarantine requirements

All passengers are required to undergo a 14-day home quarantine upon arrival

Additional requirements

Additional entry requirements

All passengers are required to provide a medical certificate indicating a negative RT-PCR test result issued with 72 hours prior to departure
All passengers should have a completed online entry form as specified in the website of CCMC Nepal

The Philippines

Entering the Philippines

Immigration and quarantine requirements

Entry restrictions

All passengers who meet the following criteria are not permitted to enter the Philippines:

From 30 December 2020 to 31 January 2021, all foreign nationals who have stayed in the following countries/regions in the past 14 days, are not permitted to enter the Philippines:
- Austria, Australia, Brazil, Canada,, China including Hong Kong SAR, Denmark, Finland, France, Germany, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Lebanon, Luxembourg, The Netherlands, Norway, Oman, Pakistan, Portugal, Singapore, South Africa, South Korea, Spain, Switzerland, Sweden, United Arab Emirates, United Kingdom, United State of America

Exemptions

Filipino citizens (i.e., Philippine passport holders or those with proof of Philippines Citizenship (such as Identification certificate or Certificate of Retention/Reacquisition of Philippine Citizenship)
Spouse and minor children of Filipino citizens travelling together, provided they have valid visas (new or existing visas).
Foreign nationals with valid entry exemption document issued by the Department of Foreign Affairs during the duration of the travel restrictions (DFA Exemption from the Temporary Suspension of Visa Issuance for Foreign Nationals from Travel-Restricted Countries).
Local/accredited foreign diplomats and international organisations such as World Health Organisation and United Nations 9(e) visa holders or diplomatic/official/regular passport holder with valid 9(a) visa and DFA authorization
Foreign dignitaries (with DFA authorisation)
Those for medical and emergency cases, including their medical escorts, if any (with valid 9(a) visa and DFA authorisation
All passengers (including Filipino and foreign nationals) who merely transiting through above countries/regions in the past 14 days, and providing with valid resident permit / valid visa, are allowed to enter the Philippines with 14 days home quarantine after being tested negative for COVID-19 test on arrival (for more details, please refer to the Philippines government website)

Quarantine measures

All passengers are subject to a 14-day mandatory quarantine at a facility nominated by the government upon arrival in the Philippines.

Additional requirements

Additional entry requirements

Non-Overseas Filipino Workers OFWs must have a reservation confirmation at an accredited quarantine facility
Passengers must have a reservation of an on arrival COVID-19 testing at a laboratory at the airport
All passengers travelling to and departing from the Philippines are required to download the Traze Contact Tracing app, help desk is available on arrival to assist passengers if they have difficulties downloading the app
All passengers are required to complete a health declaration form prior to their arrival
All passengers travelling to and departing from Cebu (CEB) must be wearing a face shield together with a face mask. The face shield must sufficiently cover a passenger’s nose and mouth and must be worn in addition to a face mask. Any customers without both face shield and face mask shall not be accepted to travel.

Leaving the Philippines

The following passengers are permitted to travel from the Philippines:

Foreign nationals
Filipinos enrolled to study abroad and participants accepted in exchange visitor programs
Overseas Filipino Workers (OFWs)

Outbound travel of Filipinos, regardless of purpose, may be allowed subject to compliance with the following requirements:

For those travelling on tourist or short-term/ visitor visas, submission of confirmed round-trip tickets and adequate travel and health insurance to cover travel disruptions and hospitalization in case of COVID-19 infections during their allowable period of stay abroad;
Execution of a Bureau of Immigration Declaration acknowledging the risks involved in travelling, including risk of delay in their return trip, to be provided at the check-in counters by the airlines;
Whenever required by the country of destination or the airline, a negative COVID-19 test taken in accordance with the health and safety protocols of such destination country or airline; and
Upon return, they shall follow the Guidelines of the National Task Force (NTF) for Returning Overseas Filipinos

Singapore

Entering Singapore

Immigration and quarantine requirements

Entry restrictions

Only the following passengers are permitted to enter Singapore:

Singapore citizens (SC)
Permanent residents (PR)
Long term pass holders (including work pass, student’s pass, dependent’s pass and long term visit pass)
Long term pass holders including those granted an In-Principle Approval (IPA) who are entering or returning to Singapore and are able to show the approval letter of entry
Long Term Visit Pass (LTVP) holders issued by Immigration & Checkpoints Authority (ICA) with ICA approval letter.
All Student Pass holders (STP) issued by Ministry of Education (MOE) with MOE approval letter.
Work Pass holders (including Employment Pass, Entre Pass, Personalised Employment Pass, S Pass, Work Permit, Training Employment Pass, Work Holiday Pass, Dependant’s Pass, Long Term Visit Pass.) issued by Singapore Ministry of Manpower (MOM) with MOM approval letter
Short-term visitors holding a valid visa and the approval documents obtained via the appropriate COVID-19 travel channels (e.g. a Safe Travel Pass under Green/Fast Lane arrangements, or Air Travel Pass). More information is available at ICA’s website
With immediate effect, all foreign nationals (including long term pass holders, short term visitors and all those who had obtained prior approval from entry into Singapore) who have visited South Africa or United Kingdom in the last 14 days, are not allowed to enter or transit through Singapore
Short-term travellers holding an Air Travel Pass (ATP) who have visited the state of New South Wales (NSW) in Australia in the last 14 days, are not permitted to enter Singapore

Quarantine measures

Singapore citizens, Permanent residents and long term pass holders who were staying (including transit) in Japan, Malaysia and the Republic of Korea in the past 14 days prior to travelling to Singapore, are required to serve the 14 day Stay-Home Notice (SHN) at the dedicated SHN facilities.
- Singapore citizens and Permanent residents may serve the 14-day SHN at their place of residence.
- Long Term Pass holders may serve their 14-day SHN at a place of residence that they or their family members own, or at a hotel
Singapore citizens, Permanent Residents and Long-Term Pass holders who have visited New South Wales (NSW), Australia (i.e. including Sydney) in the last 14 days before departing for Singapore, will be subject to a 7-day Stay-Home Notice (SHN) quarantine at their place of residence
Singaporean citizens and permanent residents arriving from the United Kingdom or South Africa, will be subject to an additional 7-day self-isolation period at their place of residence, following their 14-day Stay-Home Notice (SHN) at dedicated SHN facilitates:
Passengers travelling from low risk countries/regions, including Macao and Taiwan, will be required to undergo a 7-day SHN quarantine at their place of residence
All other customers entering from other countries are required to serve their 14-day SHN at dedicated SHN facilities (at their own expense)
Passengers with travel history (including transit) to Hong Kong in the past 14 days, are required to serve the 14 day SHN at the dedicated SHN facilities. Passengers meet the following criteria are allowed to serve their 14 day SHN quarantine at their place of residence:
- Passengers had only travelled to Hong Kong, Fiji, Korea, Sri Lanka, Thailand in the last consecutive 14 days prior to entry, AND
- They are occupying their place of residence alone, or only with household members who are also persons serving SHN with the same travel history and duration of SHN

For more details, please refer to the government website.

Additional requirements

Additional entry requirements

All passengers arriving in Singapore must submit a health declaration prior to their arrival. This must be completed electronically via the Singapore Arrival Card e-service. This service is available up to three days prior to arrival. A free mobile app can be also be downloaded from the Apple App Store or Google Play
Work pass holders and their dependents are required to obtain an approval letter from the Singapore Ministry of Manpower (MOM) prior to travel. The MOM will only allow the entry/return of work pass holders and their dependents if they are seen to be providing essential services (i.e. health care and transport, not including air transport)
All passengers (except those listed below) are required to present an English medical certificate of COVID-19 PCR test medical certificate in English within 72hours before departure. following the below requirements:
- Issued by a recognised laboratory that is internationally accredited or recognised by the respective governments
- State the test result
- Date of test was taken
- Must contain a minimum of 2 personal identifiers as indicated in the passport (i.e. name and either date of birth or passport number)
The following passengers are exempted from the COVID-19 medical certificate requirement:
- Singapore citizens or permanent residents
- Passengers aged six or below
- Pre-approved Business Pass holders (issued by Ministry of Trade and Industry Singapore)
- Passengers with travel history to the low-risk countries/regions* only (refer https://www.moh.gov.sg/covid-19/faqs for the latest list)
- Passengers transiting through Singapore (except passengers who have travelled to India, Indonesia and the Philippines within the last 14days prior to entering Singapore)

With effect from 24 January 2021, 23:59 SGT, all passengers are required to conduct the post-arrival COVID-19 PCR test upon arrival in Singapore.

For more details, please refer to the Singapore Immigration Checkpoints Authority (ICA)

Sri Lanka

Entering Sri Lanka

Immigration and quarantine requirements

Entry restrictions

All passenger arrivals to Sri Lanka will be suspended until further notice. Passengers transiting through Sri Lanka without leaving the airport are exempted.
Passengers who have visited one or more of the following destinations within the last 14 days are not permitted to enter Sri Lanka:
- South Korea
- Italy, France, Spain, Germany, Switzerland, Netherlands, Sweden, Austria
- Iran

Entry restriction exemptions

Nationals of Sri Lanka, Diplomatic passport holders, Officials passport holders and Service passport holders, are allowed to enter Sri Lanka but will be subject to a 14-day mandatory quarantine

Visa restrictions

Visa on arrival has been suspended for all foreign nationals.

Additional requirements

Additional entry requirements

All passengers are required to complete a health declaration form prior to their arrival in Sri Lanka

Thailand

Entering Thailand

Immigration and quarantine requirements

Entry restriction exemptions

Only the following passengers are eligible to enter Thailand:

Thai nationals
Persons permitted or invited by the prime minister, or the head of responsible persons accountable for resolving state of emergency issues
The spouse, parents, or children of a Thai national
Foreign nationals holding a valid certificate of residence, or permission to take up residence in the Kingdom
Foreign nationals holding a valid work permit or are allowed to work in the Kingdom, including their spouse or children
Carriers of necessary goods, subject to immediate return after completion
Crew members who are required to travel into the Kingdom on a mission, and have a specified date and time for return
Foreign nationals who are students of educational institutions approved by Thai authorities, including the parents or guardians of the students
Foreign nationals who are in need of medical treatment in Thailand, and their attendants. (Note this does not include medical treatment for COVID-19.)
Individuals visiting for the purpose of diplomatic missions, consular affairs, international organisations, government representatives, foreign government agencies working in Thailand, or individuals in other international agencies as permitted by the Ministry of Foreign Affairs, including their spouse, parents, or children
Foreign nationals who are permitted to enter the Kingdom under a special arrangement
Asia Pacific Economic Cooperation (APEC) Business Travel Cardholders from low-risk countries such as Australia, Japan, Malaysia, New Zealand, Singapore, South Korea, Taiwan and Vietnam, China and Hong Kong SAR – that are travelling from their country of nationality. Such passengers are eligible for visa exemption and can stay up to 90 days in Thailand.
Holders of ‘Special Tourist Visa’ (which requires a minimum stay in Thailand of at least 90 days)
Holders of non-immigrant visa who are business people without a work permit and are intending to enter Thailand for business purposes

Additional requirements

Additional entry requirements

All passengers are required to complete a health declaration form prior to their arrival in Thailand

The below exempted passengers are required to hold specific documents:

Thai nationals

Documents:

A Certificate of Entry (COE) issued by the Thailand Ministry of Foreign Affairs
Fit to Fly health certificate issued within 72 hours prior to departure, or a medical certificate indicating COVID-19 is not detected (RT-PCR test) within 72 hours prior to departure
A 14-day hotel booking confirmation at an approved Alternative State Quarantine (ASQ) hotel. For more details, please visit http://hsscovid.com/

Non-Thai Nationals

Documents:

A Certificate of Entry (COE) issued by the Thailand Ministry of Foreign Affairs
Fit to Fly health certificate issued within 72 hours prior to departure
A medical certificate indicating COVID-19 has not been detected (RT-PCR test) within 72 hours prior to departure
Staying insurance covering medical expenses (including COVID-19) to the amount of USD100,000
- If you are covered under Cathay Pacific Airways COVID-19 Travel Cover policy and would like to request for proof of eligibility, please send us an email at bkkrestkt@cathaypacific.com or contact us via LINE (@cathayth) at least three (3) working days in advance. To check on your eligibility, please refer here
Hotel booking confirmation for 14 days at an approved Alternative State Quarantine (ASQ) hotel
A valid visa

For more information, please visit the CAAT website and the Ministry Of Public Health website.

Vietnam

Entering Vietnam

Immigration and quarantine requirements

Entry restrictions

Foreign nationals are not permitted to enter Vietnam
All flights to Ho Chi Minh City and Hanoi are suspended until further notice
Flights from Ho Chi Minh City are unaffected

As we monitor travel restrictions to Vietnam, select Cathay Pacific flights will continue to run. Flight schedules will be reassessed a week before departure and are subject to cancellation.

Entry restriction exemptions

Diplomats, officials, foreign investors, experts, and skilled workers

For passengers wanting to travel to Ho Chi Minh City, please contact us via email: reservation@cathaypacific.com or telephone: +84 28 3822 3203 for further information.

Quarantine measures

The following passengers are required to undergo 14 days of facility quarantine immediately upon arrival:

Passengers who have visited or transited through Iran
Vietnamese nationals who have been to the United Kingdom or one of the 26 Schengen countries in the last 14 days
Foreign nationals who have been to the United Kingdom, one of the 26 Schengen countries or ASEAN countries in the last 14 days
All ASEAN passport holders

Foreign nationals that hold a visa exemption booklet and are not required to undergo the compulsory quarantine, or are entering Vietnam under the visa waiver programme, are required to show a health certificate indicating a negative test result for COVID-19.

Visa restrictions

The visa waiver programme has been suspended for the following nationals:
- South Korea
- Denmark, Finland, France, Germany, Italy, Norway, Spain, Sweden, United Kingdom
Visa on arrival services have been suspended for all foreign nationals even if they are holding a visa on arrival approval letter
Visa exemption has been suspended for Vietnamese or family members of Vietnamese holding foreign passports

Additional requirements

Additional entry requirements

All Vietnamese passport holders must contact their local Vietnam embassy for approval before returning to Vietnam. (Not applicable to passengers transiting through airports in Vietnam)
A health declaration form must be completed and submitted prior to departure

Australasia

Australia

Entering Australia

Immigration and quarantine requirements

Entry restrictions

All foreign nationals are not permitted to enter Australia
Cathay Pacific flights to Sydney, Melbourne, Brisbane and Perth are operating. However, they are subject to ongoing capacity restrictions imposed by the Australian government. The quota assigned to airlines varies from week to week, and is usually announced at short notice. We therefore may have to cancel or reschedule your confirmed flight booking(s), and offer free rebooking to another date. We’re sorry if this causes you any inconvenience.

Entry restriction exemptions

Australian citizens, permanent residents and their immediate family including legal guardians, spouse, de facto partner, provisional partner via holders and dependent children of a passenger eligible for entry to Australia
Diplomats accredited to Australia that currently reside in Australia and their immediate family
Nationals of New Zealand who ordinarily reside in Australia (444 visa)
New Zealand citizens who do not reside in Australia are permitted to transit through Australia if their final destination is New Zealand
Citizens of the followings countries are permitted to transit through Australia to return home:
- Cook Islands, Fiji, French Polynesia, Kiribati Marshall Islands, Micronesia
- Nauru, New Caledonia, New Zealand, Niue, Palau, Papua New Guinea
- Samoa, Solomon Islands, Timor Leste, Tonga, Tuvalu, Vanuatu
Foreign nationals transiting an Australian airport with a confirmed onward flight (provided they do not leave the airport during transit)

Quarantine measures

All passengers (including Australian citizens and residents) arriving in Australia will be subject to a mandatory quarantine period of 14 days
Passengers must pay for the cost of their quarantine on arrival. Please note that arrangements differ by state. For passengers arriving into Sydney, please visit the NSW Government website; for passengers arriving into Perth, please visit the Western Australia Government website.

Quarantine exemptions

New Zealand citizen or permanent resident (including their immediate family) or a citizen of a South Pacific Island travelling home through (ie – transiting) Australia, is not subject to these mandatory quarantine requirements

Pre-departure requirements

COVID-19 test

From 22 January 2021, all passengers aged five or above travelling to or transiting through Australia are required to present a medical certificate indicating a negative COVID-19 test result, conducted within 72 hours of their scheduled flight departure
The medical certificate must be in English, in either hard copy or digital copy, and must contain the following:
- Passenger’s name and date of birth
- The test result (such as “negative” or “not detected”)
- The method of test conducted (acceptable test type is: PCR test)
- The date that the specimen was collected
- The date that the test result was authorised and the name of the authorising officer
- Name and address of the laboratory / clinic / facility that administered the test
- Accreditation body that the laboratory is affiliated with (if known)

Exemptions

Passengers aged four years or below
Passengers with a medical condition – must present a medical certificate which indicates that due to a medical condition they are unable to undergo a COVID-19 test.
Passengers departing from a green zone country (i.e. New Zealand)
For more information, please visit the Australian government website

Health declaration

All passengers (except diplomats) are required to complete the Australia Travel Declaration form before departure.
All passengers travelling to Queensland (i.e. through Brisbane airport), are required to complete the Queensland International Arrivals Registration form before departure

Passengers travelling to Perth

Passengers travelling to Perth must obtain an official exemption to be able to enter Western Australia. More information and how to apply for an exemption via the G2G Pass system can be found on the Western Australia government website

New Zealand

Entering New Zealand

Immigration and quarantine requirements

Entry restrictions

All foreign nationals are not permitted to enter New Zealand

Entry restriction exemptions

New Zealand citizens and resident class visa holders
Residents of Realm countries (Niue, the Cook Islands and Tokelau)
The partner, legal guardian or any dependent children travelling with a New Zealand citizen or residence class visa holder
Australian citizens and permanent residence class visa holders ordinarily residing in New Zealand
People subject to regulation 25 of the Immigration (visa, entry permission, related matters) regulations 2010
Diplomats accredited to New Zealand and currently residing in New Zealand
Transit passengers, provided that their next destination allows entry
Australian citizens (who do not reside in New Zealand) are permitted to transit through New Zealand if Australia is their final destination

Quarantine measures

All passengers are required to undergo a compulsory 14-day quarantine immediately upon arrival
Passengers with any COVID-19 symptoms on arrival, will be tested for COVID-19 and be placed in an approved quarantine facility for 14 days or until they have been symptom-free for at least 48 hours
Passengers without any COVID-19 symptoms will be transported to a managed isolation facility where they must stay for at least 14 days

Pre-departure requirements

COVID-19 test

From 25 January 2021, 23:59 (NZT), all passengers aged two years or above are required to present a medical certificate indicating a negative COVID-19 test result – the test must be conducted within 72 hours of the scheduled departure time of the first international leg of their journey to New Zealand (i.e. originating flight)
All passengers aged two years or above, arriving from the United Kingdom or the United States, are required to present a medical certificate indicating a negative COVID-19 test result – taken within 72 hours prior to the scheduled departure time of the first international leg of their journey (i.e. originating flight) to New Zealand

The test certificate can be either in hard copy or electronic format and must contain the following elements:

Passenger’s name and date of birth
Date and time the test was conducted
Name of the testing laboratory
Test type (acceptable test types are: PCR, RT-PCR, LAMP, Antigen tests)
Test result is negative

Exemptions

Children below two (2) years of age
Air crew, diplomatic, consular personal and international emergency assistance teams as currently exempt from the Air Border Order and/or managed COVID-19 Public Health Response (Isolation and Quarantine) Order 2020
Individuals granted permission to enter New Zealand for humanitarian reasons, including medical evacuations from the Pacific
Passengers transiting through the United Kingdom or United States for less than 96 hours
Passengers staying airside while transiting through New Zealand

Managed isolation and quarantine

All customers are required to register for the Managed Isolation Allocation Voucher via the government website confirming they have been allocated a place in a managed isolation facility before they board the flight to New Zealand. Visit the Managed Isolation and Quarantine (MIQ) webpage for more information.

Exemptions

Transit passengers
Diplomatic and consular officials, and New Zealand Defense Force members returning from service
Medical attendants assisting with a medical air transfer to New Zealand, who remain airside
Passengers arriving by air in New Zealand to join the crew of a cargo ship
Passengers designated by the Director-General of Health as critical to the response to COVID-19

Transiting through New Zealand

Transit restrictions

Passengers are allowed to transit through New Zealand. Conditions apply, please visit the official website for updated information.
Passengers must remain airside and are not permitted to enter New Zealand
All transit customers must transit New Zealand in less than 24hours

Europe

France

Entering France

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to the following countries:

EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Associated countries: Iceland, Norway, Liechtenstein and Switzerland

Entry restriction exemptions

Nationals of all EU countries and the associated countries (this includes citizens of the United Kingdom) Andorra, Monaco, Vatican City and San Marino
Spouse and children of the EU, Associated State, Andorra, Monaco, San Marino, UK, Vatican City nationals
Long term residents, those with a legal right to reside or hold long term visas (D-visa)
Any passenger having an essential function or need (e.g. Diplomats and staff of international organisations, Military personnel)
Passengers arriving from Australia, Canada, South Korea, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, Thailand, Tunisia or Uruguay
Passengers with a residence permit issued by France
Merchant seamen
Passengers traveling to study

Quarantine measures

Passengers arriving from Australia, Canada, South Korea, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, Thailand, Tunisia or Uruguay are subject to quarantine
Voluntary quarantine for passengers arriving from the United Kingdom
French or EU nationals will only be asked to go into quarantine/isolation if they present symptoms of COVID-19 infection during border health checks

Additional requirements

Additional entry requirements

A completed International Travel Certificate must be presented prior to boarding and to immigration upon arrival or when transiting through France. The certificate must be obtained before departure via the French consular offices abroad or online at https://www.interieur.gouv.fr

Germany

Entering Germany

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to the following countries:

EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Associated countries: Iceland, Norway, Liechtenstein and Switzerland

Entry restriction exemptions

Nationals of all EU countries and the associated countries
Nationals of Germany
Passengers with a residence permit issued by Germany
Passengers with a visa issued by Germany after 17 March 2020
Family members of EU and Associated State citizens
Long term residents, those with a legal right to reside or hold long term visas (D-visa)
Any passenger having an essential function or need (e.g. Diplomats and staff of international organizations, Military personnel)
Healthcare professionals, health researchers and elderly care professionals
Foreign experts and highly qualified personnel whose work is necessary and cannot be postponed or carried out abroad
Transport personnel engaged in haulage of goods and other transport staff
Seasonal workers in agriculture
Merchant seamen who are going to sign up on board or leave Germany for the purpose of repatriation
Foreign students whose studies cannot be continued from outside Germany
US military personnel stationed in Germany and their family members
Residents of Australia, New Zealand, Singapore, Thailand and Uruguay
Unmarried partners of German nationals (more details can be found here)

Quarantine measures

Eligible passengers entering Germany from outside the risk area or holding a negative COVID-19 PCR-test (within 48 hours prior to arrival), will not be subject to a 14-day quarantine
Passengers arriving from a risk area, are required to self-quarantine for 14-days upon entry

Pre-departure requirements

COVID-19 test

All foreign nationals who have visited Brazil, the United Kingdom, Northern Ireland or South Africa in the past 10 days, must have a medical certificate indicating a negative COVID-19 test result, with the sample collection time being within 48 hours before the arrival time into Germany
All passengers who have been to any high-risk areas for more than 72 hours, in the last 10 days, are required to present a medical certificate indicating a negative COVID-19 test result (NAAT, PCR, LAMP1 or TMA2), with the sample collection time being 48 hours prior to arrival. Relevant passengers must register themselves via this website and provide information about their travel history. The test result can be presented in paper or electronic form and must be in German, English or French language. The test result must be presented upon request to the competent authority after entry.

Transiting through Germany

Transit requirements

To ensure compliance with intra-Schengen travel rules, passengers transiting through Germany to other EU countries or the Schengen area are required to hold valid travel documents or a visa to fulfil the German entry requirements
Passengers transiting to other international destinations (outside of the EU or Schengen area) are permitted to transit however must stay in the international transit area of the airport and must have the travel documents required for the next destination

Italy

Entering Italy

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to the following countries:

EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Associated countries: Iceland, Norway, Liechtenstein and Switzerland

Entry restriction exemptions

Nationals of all EU countries and the associated countries, Andorra, Monaco, Vatican City, San Marino
Nationals or residents of Italy. Please note:
- Residents of Italy with an expired Residence Permit are permitted to re-enter Italy, providing with a receipt issued by the Italian Post Office or Police Department proving that they have applied for the new residence permit within 60 days of the expiration date. They must return to Italy directly from outside the Schengen area.
- Foreign minors residing in Italy:
  - younger than 18 years with an "Allegato Minori" must be registered on the parent's residence permit and must travel accompanied by the holder of this residence permit. The residence permit number must match the number stated in the "Allegato Minori".
  - younger than 18 years not travelling with parents must hold a residence permit or a re-entry visa issued by a diplomatic representation abroad.
- Residence permits issued by Italy which have expired between 31 January and 31 July 2020, are considered valid until 31 August 2020.
Family members of the EU and Associated State citizens
Long term residents, those with a legal right to reside or hold long term visas (D-visa) to any of the above countries
Any passenger having an essential function or need (e.g. Diplomats and staff of international organisations, Military personnel)
Passengers traveling on business
Passengers returning via Italy to their country of residence
Passengers arriving from Algeria, Australia, Canada, Georgia, Japan, South Korea, Montenegro, Morocco, New Zealand, Rwanda, Serbia, Thailand, Tunisia or Uruguay

Quarantine measures

Passengers arriving from non EU member states, Schengen states, UK or Andorra, Monaco, Vatican City, San Marino are subject to 14-day fiduciary isolation

The Netherlands

Entering the Netherlands

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to the following countries:

EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Associated countries: Iceland, Norway, Liechtenstein and Switzerland

Entry restriction exemptions

Nationals of all EU countries and the associated countries
Family members* of EU and Associated State nationals
Third-country nationals holding a residence card or a residence permit in accordance with Directive 2003/109/EC (the LTR Directive) and their family members
Holders of long-stay visa (D-visa), including persons with a temporary residence permit (MVV) and their family members.
Any passenger having an essential function or need:
- Healthcare personnel
- Border workers
- Seafarers in possession of a seaman’s book (except seafarers on commercial and pleasure yachts)
- Diplomats
- Military personnel
- Personnel of international and humanitarian organizations / persons admitted for humanitarian reasons
- Transit passengers who want to travel via the Netherlands or another Schengen country to another third country (outside the EU) and who do not leave the international transit zone of the airport
- Students
- Highly skilled migrants
Persons employed in the transport of goods and other transport personnel, persons employed in the energy sector i.e. oil and gas platforms and wind farms as well as offshore companies providing services to this sector, and flight crew
Persons who have important reasons to visit their families in exceptional cases**
Residents of Australia, Japan, Singapore, South Korea, New Zealand, Rwanda, Thailand and Uruguay
The partner of a Dutch national or a national of a country belonging to the European Economic Area (EEA) or Switzerland, may travel to the Netherlands providing they have the following documents:
- A completed "Declaration of relationship for COVID-19 entry ban exemption form”,
- A return onward ticket,
- Proof that the relationship exists for at least 3 months
- Children under the age of 18 can also travel with the partner
- If the partner requires a visa for the Netherlands, he/she must satisfy the basic conditions for a short-stay visa. More details on the Dutch Government’s rules for long distance relationships can be found here

Third-country nationals with a residence permit for the Netherlands or partners who are both third-country nationals cannot make use of this special arrangement.

*Family members: children, spouse, registered partner or partner with proof of cohabitation of at least 6 months. The latter must be demonstrable by means of notarial deed (cohabitation contract or in Dutch "samenlevingscontract") or a house lease or purchase agreement

**Exceptional cases: visiting a terminally ill family member and attending a funeral.

Quarantine measures

Passengers arriving from most EU member states and Schengen signatories, plus Australia, Canada, Georgia, Japan, New Zealand, Rwanda, South Korea, Thailand, Tunisia, Uruguay and China are exempted from mandatory quarantine.
Passengers could be subject to self-quarantine for days. Please find details here

Pre-departure requirements

COVID-19 test

All passengers are required to present the following documents, in order to enter or transit through the Netherlands:

Two COVID-19 related tests and a negative test declaration:
- A medical certificate indicating a negative COVID-19 PCR test result, conducted within 72 hours before arrival in the Netherlands, and
- A medical certificate indicating a negative result for a COVID-19 rapid test (PCR, LAMP or antigen test) – the test must be taken no more than four hours prior to departure from the passenger’s point of origin
A completed and signed Negative Test Declaration

Requirements

The negative test result must be in English, German, French, Spanish, or Dutch
Type of test must be a molecular PCR test, LAMP test (Loop-mediated Isothermal Amplification) and must be for SARS CoV-2/COVID-19
Test result must be negative (or not detected)
Passenger’s first and last name must be as stated in their passport
The test must have been conducted no more than 72 hours prior to the passenger’s arrival time in the Netherlands
Must contain the details of the institute or laboratory that conducted the test

The following passengers are exempted from the COVID-19 test result and negative test declaration requirements:

Children under the age of 13
Passengers arriving from countries on the EU list of safe countries
Holders of a diplomatic identity card issued by the Dutch Ministry of Foreign Affairs
Diplomatic passports holders
Seafarers with a seaman’s record book and are en-route to or from active service or if they are travelling on order to perform their job
Heads of state and members of foreign governments

For more details, please refer to the Government of the Netherlands website.

Health declaration

All passengers are required to complete a health declaration form prior to their arrival in tThe Netherlands
A digital version of the form can be saved on a mobile phone or tablet device. Passengers should select form number four (Dutch) or form number seven (English)Must be in printed versions (digital version is not acceptable)

Spain

Entering Spain

Immigration and quarantine requirements

Entry restrictions

A temporary travel restriction is in place for travel from any country outside the EU to Spain.

Entry restriction exemptions

Nationals of all EU countries and the associated countries
Nationals and residents of Spain
Immediate family members of a national of a EU member state travelling together or travelling to join the national of a EU member state
Family members of EU and Associated State citizens
Long term residents, those with a legal right to reside or hold long term visas (D-visa)
Any passenger having an essential function or need (e.g. Diplomats and staff of international organisations, Military personnel)
Residents of Australia, Canada, Georgia, Japan, New Zealand, Rwanda, Singapore, South Korea, Thailand, Tunisia and Uruguay
Passengers travelling as students or merchant seamen

Additional requirements

Additional entry requirements

All passengers are required to complete a health declaration form prior to their arrival in Spain
Passengers arriving from the following countries are required to present a negative COVID-19 test certificate (in English or Spanish) within 72 hours of arrival:
- Albania, Andorra, Argentina, Armenia, Austria, Azerbaijan, Belarus, Belgium, Belize, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cape Verde, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czechia, Denmark, Estonia, France, French Polynesia, Georgia, Germany, Gibraltar, Greece, Guam, Hungary, Iceland, Iran, Ireland (Rep.), Italy, Jordan, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova (Rep.), Monaco, Montenegro, Morocco, Netherlands, North Macedonia (Rep.), Norway, Palestinian Territory, Panama, Poland, Portugal, Puerto Rico, Romania, Russian Fed., San Marino, Serbia, Slovakia, Slovenia, St. Maarten, Sweden, Switzerland, Ukraine, the United Arab Emirates, the United States, or the United Kingdom

Switzerland

Entering Switzerland

Immigration and quarantine requirements

Entry restrictions

All foreign nationals are not permitted to enter Switzerland..

Entry restriction exemptions

Citizens and residents of Switzerland
Nationals of Liechtenstein
Hold an assurance of a residence permit (Permits B,C and Visa Type D)
Hold a cross-border commuter permit
Visa issued by Switzerland for the purpose of business meetings as specialists in the field of health or official visit of great importance
Transit passengers who are travelling by land to the country of their residence
Directly transiting through to another country
Entitled to freedom of movement and have a professional reason for entering Switzerland with a confirmation of registration (including a valid work visa for Switzerland)
Are of great importance as a specialist in the health sector

Quarantine measures

Swiss residents and passengers entering Switzerland from the countries on the quarantine list will be required to undergo a 10-day mandatory quarantine.

United Kingdom

Flights from London to Hong Kong remain suspended
Flights between Hong Kong and Manchester in both directions also remain suspended

Entering the United Kingdom

Immigration and quarantine requirements

Entry restrictions

Foreign nationals who have stayed in Portugal (including Madeira and the Azores) or South American countries (including Argentina, Brazil, Bolivia, Chile, Cape Verde, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Panama, Peru, Suriname, Uruguay and Venezuela), or Southern African countries (including Angola, Botswana, Eswatini (Swaziland), Lesotho, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Zambia or Zimbabwe) in the past 10 days are not permitted to enter United Kingdom
All passengers are strongly encouraged to read the latest travel and public health advice from the government of the United Kingdom prior to making a flight booking and also prior to travel

Quarantine measures

All travel corridors for people arriving in England are suspended. All passengers arrive in England from anywhere outside the UK, Ireland, the Channel Islands or the Isle of Man, will need to self-isolate for 10 days

Pre-departure requirements

COVID-19 test

All passengers aged 11 years or above, arriving in and transferring through the United Kingdom are required to take a COVID-19 test conducted within 72 hours of their scheduled flight departure
The UK government have set specific standards for the type of test required. These can be found on the UK government website
We will ask to see your original test result document at check-in. This must be in English, French or Spanish and must contain:
- your name, which must match the name on your travel documents
- your date of birth or age, which must match your travel documents
- the result of the test, which must be “negative” or “not detected”
- the date the test sample was collected or received by the test provider
- the name of the test provider and their contact details
- the name of the test device (ie – the type of test conducted)
This documentation can be provided in a paper or digital format
Some exemptions from this requirement do exist. Check the UK Government website for the latest details

Health declaration

All passengers are required to complete a travel and health declaration form (‘Passenger Locator Form”) prior to their arrival

Additional requirements

Additional entry requirements

It is a legal requirement that you wear a face covering on public transport in the United Kingdom
You may be required to self-isolate for 10 days on arrival. Please check the exempt countries list immediately before you travel as this list can change at short notice.
If you are required to self-isolate, you may be able to shorten the self-isolation period by opting into a test to release scheme depending on which part of the UK you are in. For further information and a list of providers please visit the UK government website

The UK government is taking these measures very seriously. Legal and financial penalties may result for non-compliance. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the United Kingdom.

Transiting through the United Kingdom

Transit requirements in Manchester

The Manchester Airport Authority has announced the flight transfer centre facility in Manchester Airport (MAN) will not operate until further notice. Passengers who have an onward flight beyond Manchester (regardless of whether they have check-in baggage or not) must clear immigration and customs formalities and collect their baggage on arrival. They must then proceed to the onward airline check-in counter to drop their baggage.
In addition, as passengers need to clear immigration formalities in Manchester, all passengers must meet the normal entry visa requirement to enter the UK.

Middle East

Israel

Entering Israel

Immigration and quarantine requirements

Entry restrictions

Passengers arriving from certain countries (listed on the official MOH website here) require special arrangements prior to travel.

Entry restriction exemptions

Israeli citizens or residents
Passengers holding an entry approval from the Population and Immigration Authority of Israel or the Ministry of Foreign Affairs of Israel
Passengers holding a diplomatic passport, official passport, diplomatic ID card or official ID card issued by the MFA’s Protocol Department

Quarantine measures

All passengers from international arrivals will be quarantined at a government designated facility for 14 days

Pre-departure requirements

COVID-19 test

From 23January 2021, all passengers who have stayed for more than 72 hours in a country/region outside of Israel must present one of the following documents at check-in:

a) A medical certificate indicating a negative COVID-19 test result, conducted within 72 hours before the scheduled departure of their flight from the first point of departure.

The test certificate must contain the following:

Passenger’s name (first and last name), ID or Passport number
The test method used: (acceptable test methods are: PCR / RT-PCR / Q-PCR)
The date of issuance of the PCR test

b) A valid Israeli Vaccination Certificate or Israeli Approval of Recovery for confirmed cases.

The Israel Ministry of health vaccination certificate – valid as of seven days after receiving the second vaccine, as stated in the certificate

Additional requirements

Additional entry requirements

Passengers on international flights arriving to or departing from Israel must complete the digital online form through the Israeli Ministry of Health website, not more than 24 hours prior to their flight.

Departing passengers (English) – https://go.gov.il/depart-from-israelen
Arriving passengers (English) – https://go.gov.il/entry-to-israel-en

United Arab Emirates (UAE)

Entering the United Arab Emirates

Pre-departure requirements

COVID-19 test

All passengers are required to present a medical certificate indicating a negative COVID-19 PCR test result (in English/Arabic) conducted within 96 hours prior to departure.
Children under the age of 12 and passengers who have a moderate or severe disability are exempt from taking the COVID-19 test

For more details, please visit the UAE government website.

Transiting through the United Arab Emirates

Passengers may enter or transit through the United Arab Emirates if they meet the normal entry visa requirements.